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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4353 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 4,353 reviews
  • Rated 5 out of 5 stars

    Excellent professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who delivered and set up my TV was timely, professional and very informative about using the TV, etc. I bought a PC and had Geek Squad set it up and they were excellent and very informed to answer any questions I had.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Replacement plan gives me peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of the Geek Squad replacement and, although I haven't had to use it lately (thankfully) I have done so in the past and found it to be a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better safe than to be sorry, I was able to get my device replaced thanks to this without spending another $1,000 for my monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best than others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad because is not like others. If they can't fixed it, they give to you a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool really like having a warranty and feeling protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad addressed all issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gave me great service as I was looking for a perfect gift. They laid out all of the terms and conditions for the 2 year warranty I bought for my new laptop. I feel well protected on my new electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service from geek squad.. good service, they help you a lot with some information you don’t know about computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of protection for not a very high price, and it includes OLED burn in warranty. Pretty nice, I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always awesome service extraordinary service and quick response time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying expensive electronics this is a must for ease of mind in my opinion. Great thing to have with premium electronics

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great monitor

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but PlayStation doesn’t support QHD It’s not HPs fault that’s on PlayStation since they wont activate qhd on playstaion but the monitor is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good monitor.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and performance, LG always seems to be perfect. I have owned both samsung and LG monitors, and both perform well. LG just always seems to have the best price to performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m surprised bestbuy let’s us review warranties.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty. You know what it does. If the product your purchasing is going to see constant or strenuous use, or would have to be replaced IMMEDIATELY, then get a warranty. No worrying about cost to replace. 4 years is nice. They didn’t have to do that. Thanks Bestbuy :).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long term warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 yers of warranty for the price are perfect. Can’t review how’s it working since I didn’t needed to contact them as of today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get the protection. Geek squad is very knowledgeable and will get to the bottom of whatever the issue is, or replace the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look.... It's insurance right. It's in case S#*T happens stuff. It's also expensive. But... Typically less then a new gaming laptop like I have. So... Either your in or your out. If it's a cheap item like under 200 probably a no. Over that amount we'll more than likely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geeksquad for years and you can’t beat it. Best care plan for any device you owe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job i am very greatful for this service i got

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective out of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these monitors on Sep 20 2024 for occasional use in my motorhome. The purchase was based upon existing reviews / total cost vs amount of expected use. On Oct 17 2024 turned the monitor on for the 1st time. The upper right corner looks like an old CRT monitor that has been cracked. Defective straight out of the box. Best Buy return policy is from Sep 20 to Oct 5. i.e. 2 weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you're standard insurance with a brick and mortar to keep things in house

    No, I would not recommend this to a friend