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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 4,423 reviews
  • Rated 5 out of 5 stars

    Yes get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worth it, don’t even hesitate on getting the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always got your back !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate geek squad service, haven’t used it recently but I used to use there old insurance for phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting the protection plan when buying an expensive monitor or tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This give me great relief, knowing that the product is covered for any failure for 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protection for your products good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankyou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ngl this protection plan is very useful especially now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped us out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad helped answer all of important questions gave great advice on everything we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service when I requested on previous TVs with Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finding out later that coverage varies on the item, I'm a little annoyed by the process. In the past, I was able to get items repaired or credit for the value of the current price. Now the protocol is if they can't repair it, then literally send out for a used one ( that they keep correcting me and calling it "refurbished"... Which is is literally used). If I wanted a used item,I would've just bought it. Then they tell me it's been certified and guaranteed... Cool... But now I have to wait 2 weeks for it to come in so I'm without my product, when you could just give me the current value and I can upgrade, buy a new one and pay the difference... Like you used to do. DON'T GET ME WRONG, they are still great to have, but I kinda don't like the whole refurbished part, unless you opt for it. OR EVEN BETTER SUGGESTION, BEST BUY SHOULD ORDER THE REFURBISHED ITEM, REMOVE THE PART I NEED AND PUT IT IN MY ITEM, SEND THE BROKEN PART, WITH THE REFURBISHED ITEM, BACK TO WHERE EVER THEY GOT IT AND SAY "REPAIRED" AND PROBLEM SOLVED. I like my plan better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product great price. I love best buy, always have great products and excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the service but I am comfortable knowing that it will be there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. I like the features offered with this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-year Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to get for my monitor in case anything happens to it and I can just get a replacement free of charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for any reason of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is perfect. I couldnt of pickef a better one at this price. Looks amazing, very light yet durable, ultra slim! Definatly recomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek quad is awesome gonna need a new monitor the lights from the back of my MSI monitor are halfway on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection for 4 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got protect for 4 years so nothing to bad will happen so that I don't have to by a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Geek Squad warranty since ghos is a gift. Hope they don't need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the plans for years and have never had an issue getting replacements when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great service that I would recommend for most big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny if you have and issue with the product

    I would recommend this to a friend