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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4421 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,421 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    soo far so good, had good phone service for inquiry for a brand. I feel safer knowing that I will have the protection for a few years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had an opportunity to use geek squad yet; however purchased if there is an issue in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty/Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but for the price it is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing broken monitor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My device broke and GeekSquad was quick to help me get a replacement with my plan in place!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned broken monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from geek squad! Buying the warranty was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services can be so convenient and helpful to have, highly recommend paying extra for the coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK, I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it, so I guess it is ok. I hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, wouldn’t have it any other way. Gives me a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always recommend geek squad with your purchase. So many things can happen. They will work with you with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I usually pass on buying the add protections. However, any questions or issues they were there to support me in my time of need. Knowledge, sharp and courteous. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my laptops hinge with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing. Love their services. Its always worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DADDYDICKDAMONSERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BETTER SAFE THAN SORRY. TRUST ME. JUST IN CASE, GET THE BEST OF THE BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan for my Alienware 34dwf. Recommend buying from Best Buy instead of dell. Best Buy will replace your item with a brand new one, dell with give you a slightly used open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp visuals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance at a decent price. I would highly recommend this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor worked great ,My girlfriend and I are both music producers/engineers and use the monitor when working on music we love that we’re able to switch through the laptop and monitor screens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty for tech devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt for getting my tech from Best Buy becuase of their great warranty program. I'm so pleased with their customer service and consistency every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me my item quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that for only about an extra $30, I’m able to get my item fixed or replaced. An extra warranty on top of the factory-issued one. I hope I would not need to use it, but I’m glad I have the backup just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful always get it in my purchases because you never know .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My toddler accidentally bumped into my desk and my monitor fell. When I tried to turn it back on, it was black. I has the GSP Replacement plan on it and WOW. They took it back, hassle free and replaced it with a new one. 5 stars doesn’t do this plan justice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED is superior!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is sleek and the colors pop and the blacks are true black now! 240 Hertz is perf for fps gaming.

    I would recommend this to a friend