Customer Ratings & Reviews

The last thing you want is for your equipment to breakdown and have to replace it in a pinch. Like anything mechanical things tend to occasionally breakdown. I always get the plan for everything and yes I have had to use it on a few items. So far, Best Buy has the service and they are fast so I always go to them for electronics.

Great monitor. Have to make some adjustments for best latency but once that’s done, it’s epic

Short and sweet review here. If you're buying something expensive and this is an option for around $150 for a 4 year replacement, you're crazy not to do it. Its saved me more than once with premium computers monitors

Honestly having a warranty for any object that you understand that you're going to use a lot and there's a possibility that it gets busted is not a bad idea I only had one thing at busted and Geek Squad helped

Amazing service, very helpful staff at the 86st and Lexington location when replacing my montior. Showed me suggestions in both price and specifications range.

I always worry about making expensive purchases. But I feel that the geek squad services are very well done. If anything happens all you have to do contact them and then go from there. I usually get the 4 year plan as anything can happen and I feel that if you are worried that something might then get the warranty

Andre made everything extremely easy. Stress free and straight to the point.. can’t ask for much more.

This is a nice feature to have and I highly recommend purchasing this just in case.

Was very easy to use and got a new monitor with credit

Incredible service. My ultra wide monitor started screen tearing and they took it back and have me all my money back! Thank you for helping me.

We always recommend geek squad with your purchase. So many things can happen. They will work with you with ease

Geek Squad services can be so convenient and helpful to have, highly recommend paying extra for the coverage!

I have not had an opportunity to use geek squad yet; however purchased if there is an issue in the future.

Haven't use the squad service but is better to have it and no used that needed and not have it.

I highly recommend whatever the purchase that you get the product plan at BestBuy. Not only do you save money on quality products by purchasing at BestBuy with the lowest price guarantee, but you can take advantage of a great deal on the service replacement plan so if ever you need it you have quality friendly service to back you up. Get it you will be glad you did.

Good to have if something happens to the device(s) you have purchased.

[Employee of bestbuy] I always recommend getting protection on these items. You never know when it might go out and you’ll have to call the Geek Squad

Why would you buy an expensive electronics without this type of protection? It basically pays for itself. Just not long ago, on another item that after learning my lesson's with screens, I bought another ipad with warranty. Than apple just simply and without any additional question replaced the item within 20 minutes appoitment.

The customer service I receive from my Protection Plan, from Geek Squad, is excellent. About every three months I use their 800 number for the purposes of having them take over my computer and clean all the viruses, malwares, adwares, etc., off of my computer. Occasionally, I have a specific issue with settings, or Outlook, and they are always accommodating in helping me resolve the issue. For the price, I feel I get a very good return on my investment.

One thing about Best Buy is that you will get better service on returns in general if you pay the extra. I just returned a 24" monitor that was less than a month from the expiration of the 4 year warranty. Just a few minutes later and everything was great. Without it, I would have had to come up with another $100 to replace the monitor. Quite happy with it.