Customer Ratings & Reviews

Incredible service. My ultra wide monitor started screen tearing and they took it back and have me all my money back! Thank you for helping me.

This product replacement is kind of pricy for something you will probably never use but I recently bought a monitor from a competitor and immediately damaged it within the first week. They would not help me at all and even kind of mocked me about it for not buying the replacement plan. (Staples,... and they lost my future business as a result) Having lost so much money on the last monitor I decided to buy this one to reduce my risk going forward even though I've set up things to prevent damage from happening again. If you dont get it I wish your monitor a safe life.

Nothing yet but I have a peace of mind especially with getting an OLED monitor that’s prone to burn in. I know with this I won’t have to worry about burn in at all for 4 years. Great price!

I bought Geek Squad 4 yr accidental insurance for my monitor. i have used the accidental insurance before on one of my computers. They took it right ask what was wrong with. they took right in for repair with no hassles. I like the repair geek squad did to my computer. fixed and no problems. I would recommend geek squad accidental insurance to all who buy computers, printers and monitors.

[Employee of bestbuy] Awesome picture, easy setting navigation and great color

[Employee of bestbuy] This protection has saved me so many times. I always get 2k monitors and sometimes they have pixel issues. This protection has given me the opportunity to replace the broken with a new one multiple times. I would recommend this to anyone.

Amazing service, very helpful staff at the 86st and Lexington location when replacing my montior. Showed me suggestions in both price and specifications range.

Good coverage. Better to have some coverage due to an unfortunate situation.

Been using this for over a year now. The picture quality it can achieve is great, but the software is frustratingly slow, tedious, and glitchy. The monitor's remote has buttons for 4 different streaming services...but no button to change input. Too many extra features like this while missing or complicating basic ones. In 2026 you can find better for $350+. Only worth considerating on deep sale and for connecting a single device.

[Employee of bestbuy] I always recommend getting protection on these items. You never know when it might go out and you’ll have to call the Geek Squad

Geek Squad is lit, Geek Squad 4 year protection/replacement plan is even more lit.

Always a must if you are buying items worth $200 or more. Ease of mind will calm you knowing your purchase is secured should anything happen. Beats the anxiety if something were to happen and you didn't have it.

Very good monitor I like the adjustable settings I also fancy the other models with height adjustable while still having the same features as the latter showing how they take time to cherish the past and make it better.

Honestly having a warranty for any object that you understand that you're going to use a lot and there's a possibility that it gets busted is not a bad idea I only had one thing at busted and Geek Squad helped

Short and sweet review here. If you're buying something expensive and this is an option for around $150 for a 4 year replacement, you're crazy not to do it. Its saved me more than once with premium computers monitors

Anytime geek squad is involved. It’s a great day. Awesome great friendly service.

I’ve never owned a monitor larger than 27”, so going to 32” is a huge move for how tall and wide it is

We bought the protection plan just in case if anything goes wrong with the device!

Worth it in my opinion for your expensive purchase

Really like this monitor. Big upgrade from one I was using.