Customer Ratings & Reviews

It's a godsend. I purchased a $1,000 monitor and it gave out about a year later. I spoke with a Geek Squad rep on the phone and she was incredibly polite. She didn't give me any hassle and was a pleasure to speak to.

Always nice to have an extra piece of mind for electronics, home appliances, and home entertainment.

excelant replacement plan took me 10min and i was handed A BRAND NEW MONITOR be aware when you redeem your protection plan you will need to purchase another for the new device it does not transfer

This is an amazing monitor, the color is vibrant, worth every penny.

Nice monitor. Got this for my grandson’s gaming. He has a smaller desk so this size was perfect. He likes the curved monitor and he said the color and clarity was good.

Always professional when a product malfunctions or breaks. I love Geek Squad!

No issues with replacements when needed. This is the way a warranty should work. I had the misfortune of having 2 things break but luckily I had the geek squad protection, bring broken item to store, have them repair or replace, easy peasy.

great product, I really like it, My son use it for his PS5, and work pretty good, I will absolutely recommend this product

Falsely advertised as having speakers. Do not trust the Best Buy specifications. Contacted AOC directly and they confirmed this model doesn’t have speakers. Best Buy support double down saying the item does have speakers wasting your time even more give people misleading advice how to get the non existence speakers to work! Will shop elsewhere.

I always get the protection plan, I have used it a few times on different products and its AMAZING!!!!

Monitor protection plan is worth it for the peace of mind.

Just applied to Greek squad definitely nice to half good support staff for dealing with my software issues if needed

One of the best images I have seen when using the screen. Highly recommend. Plus, it's lightweight and very portable.

Great Purchase they covered a monitor that would have cost me hundreds to replace in a year thank you for the service

Needed a different monitor. They were really helpful in helping me to achieve that. Thank you Best Buy. Big reason I buy all my equipment from you.

The shipping time was excellent and so fast!! The 4 year replacement warranty is great!!

They do a very good job of making sure your satisfied with your products.

Great quality,went in and got it with no issue ,great people

I opened up the box which appeared to be brand new, but there were old components with masking tape and handwriting on them. I was unable to assemble it and missed the return window - clearly my fault but that just sucks. Now I'm stuck with this crappy monitor. Not very happy. I'll try to work with the geek squad to get it assembled and hopefully I can make it work. I'm not holding my breath

terrific bargain about coverage and excellent service