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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4448 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 4,448 reviews
  • Rated 5 out of 5 stars

    Best plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but it’s a protection plan and it is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful and quite efficient with good communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 GAMING MONITOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming monitor broke. Took it to Best Buy, replaced it with no issues. Warranty will not work with physical damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting on every device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last time I had to use this, it was a very seamless experience and process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Money Can Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally would get the warranty for every electronic device I buy from them. So that I can have peace of mind knowing that whatever product I buy it's well protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not add extra security. This came in handy more than one occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad alway answer my questions when i go in store. Not a long wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfort of knowing the device is covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have replacements if anything happens to product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm the type of consumer who purchases extended coverage on major purchases. I have not had to use the Service since purchasing the new computer screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have not had to use this but if feels great knowing i have the Geek squad ready to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my old monitor. I now have a setup that works for my MacBook, Nintendo switch and my PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy the Geek Squad protection for most things I buy. I do buy this protection for TV's and pricey computer monitors.....just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is one of the only places that actually honors their warranties. Iv never had a problem returning something and it is the main reason I shop at bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love our local Best Buy support guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service will depend on your area and the people handling your requests, but I have it for several products in my home and they've always been great with replacing parts without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recomend this protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good deal. I was able to replace my defective monitor without any hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful. The issues were addressed and solved.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geeksquad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I’ve been buying GSP for all my devices for years and it’s always held it’s value. Recently had an issue with my monitor and it was replaced same day in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection plan for my m9 4k monitor I use it for my PlayStation 5 and pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but in the pass the warranty has been great

    I would recommend this to a friend