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Customer reviews

Rating 4.7 out of 5 stars with 4429 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 4,429 reviews
  • Rated 4 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always hear me out and work with me and explain in detail what issues are they find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far every issue i've had, they have resolved quickly, professionally. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All round great service very helpful with any problems 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying insurance is always worth it, you never know what may happen to your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services are great but the scheduling can be tough at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service with geek squad always very helpful in person and on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help me explain to me every detail of the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second time so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time protection program so far so good helping me really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item have no issues with it really recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four years of protect for a small price could not walk away from that deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Best Buy always replaces/repair my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had geek squad help me with quite a few things in life and everything they suggested always worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind peace of mind peace of mind. Best protection available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable and not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Decision ever. Needed it for my monitor because the remote was defective. Said I’d have to ship the whole monitor with remote for 6-8weeks smh if they can’t fix the remote than additional turn around time for the refund,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this to protect your new equipment. Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection and will keep buying it for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for computer. Haven’t had to use it but happy to have it in case we do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy's product replacement warranty. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been very helpful anytime I have needed their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can reach someone to help me with any problem I have 24 seven you're so professional and so knowledgeable

    I would recommend this to a friend