Customer Ratings & Reviews

Not had to use yet. Hoping I don’t I have to. If something happens I will definitely be using it. Due to have to have my equipment for work.

This is an excellent router. I ended up not needing it however due to being able to get fiber. Otherwise, I highly recommend this router!

For me the warranty is always worth the cost. Whether it's the peace of mind or the times I actually had to use it.

Geek Squad Service Warranty is well worth the money.

Best Buy’s protection plans are the best. Worth every penny. I purchase one with almost every item I buy. I actually feel like I’m getting my money’s worth.

I've been purchasing extended warranties for years when I purchase any electronic or appliance. Geek Squad has saved me a lot of money on repairs!

Excellent! Thing works great, delivers insanely fast speeds.

Excellent choice to have piece of mind and support.

From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

From past experience, this is an easy add on. Don't waste your time on haggling with the manufacturer.

This service is amazing. It helped me get my stuff repaired and replaced with little to no hassle

Great extra added protection to have when you purchase the product replacement plan. It eliminates the stress of having to get the product repaired. Just contact the Squad and if they can't repair it they will replace it.

Haven’t needed it for 3 months. So no issues as of this moment

Purchase was quick and easy. Very satisfied with my purchase

I've never had any issues with geek squad and love the extra assurance that my product will be taken care of.

They attended to my issues and resolved my concerns

I always pay extra now for the Geek Squad protection service. When something goes wrong they are quick to try getting it fixed or replaced with great customer service all the time. Thank you Best Buy for these plans.

Purchased this because my last modem clonked out without warning. I hope never have to use it, but glad I have it.

While I haven't needed to use this except for a couple times they have been excellent!! Glad I purchased the service

A MUST!!! This is the only store that stands behind their extended warranties flawlessly! They take such good care of their customers. Customer service is on point! I don’t often even have to use the warranty on any equipment, but the 1 time I did I was so impressed! No fine reading required! It’s simple you have issues go speak to the staff explain your issue, and if it’s not repairable or unexplainable they replace it with equal value equipment if they don’t have that exact product. Can’t go wrong!!! If your purchasing anything of great value spend the extra $30-$40 and be worry free for 4 YEARS! LOVE IT! Loyalty to customers is a beautiful thing! And not seen often these days! Don’t pass up on a rare offer that is HONEST!