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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2450 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,450 reviews
  • Rated 5 out of 5 stars

    Problems with router purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my router went over 2 weeks unit was replaced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always enjoy this great work of art. A must have. piece of mind is priceless

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage with a free replacement if I need it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most definitely would recommend if you’re spending hundreds of dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with replacement and paperwork.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job guiding me through the replacement process and taking care of old Wi-Fi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill never regret buying this, it helped me save money and i got to replace my item free of charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it. I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do honor there geek squad service, used again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting everything up. They weee very professional

    I would recommend this to a friend
  • Pros mentioned:
    Repair service

    Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty if it breaks I just take it to Best Buy and they replaced it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4-year Geek Squad Insurance Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Insurance Protection is well worth the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad to have this tech support service. We have used the technicians this year to install our new mesh wifi system, our outdoor Nest cameras, and our new television on a wall mount over the fireplace. They are so knowledgeable and help you learn about the new products; so professional and cordial! This service is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Never Go Without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind these plans give me. I buy them with every appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Don't Forget This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind these plans give me. I buy them with every appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is truly a life saver. Knowing that I can pay such a relatively low price to prevent the headache and dollar loss to replace a poorly timed defective item or a workhorse that has reached the end of its rope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance of all. Always taking care of the costumer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for any device you have purchased. Worth the extra security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the geek squad service because it has always been great with our warranties when something happens to one of our products. If they couldn’t fix it or they would give us a gift card to buy another

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product work perfectly fine without any errors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems with products. So Geek Squad has not had to assist.

    I would recommend this to a friend