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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2450 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,450 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They really work, that's about it. Is that 50 char

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really work, that's about it. Is that 50 characters?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, but having a replacement (insurance) is a great peace of mind, knowing that IF anything goes sideways, Best Buy will replace this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the absolute best warranty out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its excellent for all electronic purchase rapid response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and knowledgeable Technicians to make the replacement promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent juicer. I really enjoy it. The price was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very existance of the Geek Squad with my history of repairs, etc. made by them is a must for me to acquire a warranty for expensive acquisitions. It brings comfort in knowing that convenience and swiftness, as well as replacements, if necessary, is provided by the entire team no matter the store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I came and got fixed no question asked.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its piece of mind when you purchase extended repair policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chnge item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for back up if your gadget has issues and money back garanty for 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing I have a warranty to back my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan for router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just live the geek squad plan. No hassle to change the router even after 4 years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get Geek Squad Protection

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best type of insurance you can get, especially since most products just get exchanged in store, but also because it covers all service and shipping costs for service too if it is sent out.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind. It really is as simple as that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit good in my equipment, no problems in using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate Geek Squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought gerk squad protection on my more expensive purchases at Best Buy, and i ferl its money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is great for all your warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your best bet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy from Best Buy because they offer the protection plan. Anything from anywhere else and your dealing with the manufacture. Good luck with that, lol. If you like to gamble, maybe don't get this. I always loose when I gamble.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric item will break and geek squad make our lives easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep well when your device are protected by Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Zgeek Squad several numerous times over the years. All electronic items I purchase over $100 I include add t a minimum a two year plan with thought if it had week parts they will fail in the first two years. The cash analysis of warranty cost vs cost of replacing the item in my mind easily justifies the added cost.

    I would recommend this to a friend