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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,171 reviews
  • Rated 5 out of 5 stars

    It’s geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps all the time in need for the most important things

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my Google Wi-Fi points quit working. I had the Geek Squad Plan on them. They replaced them no problem! I've always had a good experience with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacment plans are worth it simple to use, and if they have the same item you use and love you get another replacment. If not you get credit back so why not use that to upgrade to a newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used it recently, but love the service offered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service when needed, been out to my home at least 3-4 times for different issues and have always resolved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and very knowledge in helping us find what we needed and what would work best for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set up and WiFi connectivity and steady

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helps all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stand by their products and always have the help and solutions as well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help protect our router. With our current one dying during a firmware update and only coming with a 90 day warranty, we decided to buy geeksquad with the new one to cover us for a long time. The price was right for the coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad always replaces any devices needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the insurance is pretty cheap for what it is. It makes it feel like no matter what can happen to your devices you can always switch it out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If I need them; they'll be there. Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it on electronics - at the very least, buy the one year and if you need it, it's worth it 10x over. If you don't, it's still worth not having to worry about your electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent product will buy again you should buy it so you will enjoy it with you Best Buy. We’re having this item that I really needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the geek squad by my side, never know what will happen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protect and Insure Your Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advise to purchase and protect your investment. My LG 50" 4K Ultra went BLANK less than 3 years! NO SOUND or PICTURE! SO GLAD for PURCHASED PROTECTION. Saved by extended warranty!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that Geek Squad protection gives me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Think It Can’t Happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy an expensive appliance, you would be a fool not to be a warranty. No one can predict what may happen in the future, even if the appliance is touted as being the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+ Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Time I need Assistance They have Stepped up and went above and beyond for Me so I know I can always Count on the Geek Squad for My electronic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issue with my Google Mesh after a year and Just Because I have Geek Squad replacement on my Google Mesh worked . Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Product Replacement plans. They are a good, well priced, protection for pretty much any electronic product purchased from Best Buy. I've been using their replacement plans for years and it is an easy and effective way to protect purchases that could have an issue down the road. Any time that I've had an issue, it is easy to take the product back to Best Buy and get a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting warranties on any product that allows it so I know I am protected and not have to worry. My mother calls me the warranty Queen.

    I would recommend this to a friend