Customer Ratings & Reviews

I can not recommend geek squad service enough. It was there when I broke my laptop and geek squad made it right again.

We are using this geek squad protection, we like having the coverage in case something goes wrong.

Always seem to get great service with our geek squad

Geek Squad rocks excellent work well worth the price

Good for always connected devices which have high chances of wear and tear. But a 2 year policy with a less price premium should be offered

All good coverage for appliances and electronics is good

decent if you believe you may need to ever use it, i have and it saved me a bunch of out of pocket costs

I'm not sure why this is a reviewable purchase, it is coverage in case something goes wrong

Paid for itself in year 2 when it stopped working.

Hopefully i dont need it but its there just in case

What can I say, it’s geek squad protection. Hopefully I never have to use it, but it’s a great peace of mind to have.

Four year warranty great you never know when the pilot my fall apart easy to exchange wants to take it back to the store

I recommend that everybody gets geek squad protection it's a must have

Anytime I buy an electronic device with a value of more than $50 I always put the protection plan on it. Worth every penny.

Not what we expected! It started fine but as time passed the signal got weaker and we just unplugged it! On our way back to BESTBUY! I WOULDN'T RECOMMEND IF YOU HAVE A TWO STORY HOUSE.

Haven't used it yet this time but they have come through in the past. Good piece of mind knowing they will again if needed.

I've only had to use this service once or twice in the past. It's usually a painless experience but sometimes there can be an agent that's just putting up a fight or trying to be elitist by making up reasons it doesn't qualify that are beyond the customer's control. I wish this weren't the case because I'd be able to give this 5 stars if it were consistently painless.

Not had to use this, which I guess is a good thing, so I honestly can't judge.

I have had good success with getting things repaired with the geek squad and hope this continues.

I’m overly cautious when it comes to expensive purchases. But I’ve only had to use it once.