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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2420 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,420 reviews
  • Rated 4 out of 5 stars

    Never have to worry replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have to worry about replacing an expensive modem. If it messes up the warranty has you covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jane

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get insurance on everything we buy as things are made to break nowadays

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vizio soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received service for my Vizio sound bar. No hassle return and refund. Kind and considerate GEEK Squad associates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electronic insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the support. I have rarely not on electronics. It has saved me long run more times than not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I decided to do it, my product has protection in case something should go wrong

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even know what this is for but oh well its good I guess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what happened to the product had problems had to make a few phone calls to the Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for router I purchased, for the price you would be crazy not go get this. They cover everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought a Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it. So, I'm just typing now to fill up the required space.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection bought it for my modem and its very good to protect your electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with router/modem. Gives piece of mind. Pricey though. Should be less than $34.99

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the warranty but have never run into any problems using my warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good deal for the price, hopefully we'll never have to use the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have warranty for unexpected incidences.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Would Not Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about this product and being able to expand my Wi-Fi through the entire house with better signal strength, but no matter what I did, i could not get the mesh to connect with the base. I tried for hours and finally gave up (and I have an I.T. degree).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy convenient and nice looking for the price like the sharp color matches all my other appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, it's always safe to get this insurance. If for no other reason then for piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully I may not need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not got a chance to use this Geek Squad so far. I think it was added accidentally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have a safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it for everything I have bought but it was worth it for when I did needed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid blender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid blender instead of buying a cheap blender however blender is a bit overprice though.

    I would recommend this to a friend