Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2420 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,420 reviews
  • Rated 4 out of 5 stars

    no worrying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no worrying about this modem blowing up if it does Best Buy will replace it for free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful for electronic devices.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan for my newly installed eero.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Useful for always on devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely valuable for always on and connected devices like modems and routers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety net

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to protect what i buy just in case cause you never know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's 4-Year Geek Squad Product Replacement plan is a must have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope i never need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to replace anything yet but you never know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet, but it sounds good..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extended warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have this extra coverage. Recommend to safeguard this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even know which item that I have insurance on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranties are always a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best priced warranties. Anything over or near $200, I always add it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always geek squad is wonderful great service and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and reduces anxiety that my device is covered for 4 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got protection for a TV did not use the Geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth getting insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting this as this type of equipment is fragile and pricey.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pending

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first still kinda am but I guess we will see if it ever breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there for me any time I need them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I need help I call them they let me know what to do and bingo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usually very helpful but wait time during holidays wasn't great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Device Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in cause something happens to the device later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopeful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet needed to use this and hopefully I won't need to.

    I would recommend this to a friend