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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2420 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,420 reviews
  • Rated 4 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i dont every needed it but good to have just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn't used it yet but a friend did and was happy withe service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad warranties are a must to have on any product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the 15 bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good warranty for the next 4 years for 15 bucks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a shame that once you use the warranty they make you buy another one, maybe after a year or two, but not after 6 months

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good with warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a warranty through geek squad it's great but otherwise overpriced.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to 2.4ghz network. Unimpressed by this. The gentleman that i dealt with was great, but a 14 return period is too short for a busy person

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent price for services offered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it, but I hear they are excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet so I can’t comment on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I really hope they don't give me the runaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a pretty expensive piece of tech purchased from Best Buy. I haven't used it yet, so the jury is still out. I really hope they don't give me the runaround if I need to use this service. I'll update this post if they do.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided the extended warranty was a good value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is additional protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's safe to have the protection plan. If you're ever not protected then you have a problem. I've just never had to use it. I'm sure it's a good value to some electronics. I don't wanna Jinx myself, but I haven't had to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    How it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well until the black out mess it up but it function time to time or sometimes it stop working

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a router for $700 there and in 4 days the router lost all wifi, they do not have this router anymore and say they can not get a new one to replace the one I bought 4 days ago.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hope it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I purchased this as back up in case anything happens to our equipment. We have not had to use it yet, so the jury is still out as to how easy it is to use and what they actually cover. I'll update it as time goes on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I haven't been able to use the warrantee yet, I CAN'T give it a TRUE review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay a bit expensive and I am not sure it's better than buying the same product from Costco who has a generous return policy with no fees related to the purchase for the generous return practices.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Orbi set up

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orbi router works wjen ut wamts to goes out occasionally

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only nighthawk i wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted for 3 months. Very happy I purchsed the warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad unused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have it but haven't used it and worried during this quarantine that they couldn't come to my home if I need them.

    No, I would not recommend this to a friend