Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the overall performance and reliable service associated with this product, frequently highlighting the value of the protection package and replacement program. Users also appreciate the straightforward setup process and the peace of mind provided by the comprehensive warranty and coverage. While the majority of feedback is positive, some users have reported minor difficulties regarding connectivity to specific network frequencies and occasional fluctuations in signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,469 reviews
  • Rated 5 out of 5 stars

    Get it. Trust me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting. Pays for itself in the end. Much recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really needed the extra warranty yet but it wouldn't hurt to provide extra protection for your device/appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 4 out of 5 stars

    Covering my wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what you’re thinking why buy warranty with Best Buy but I needed one of the nodes looked at and brought it right to the store and they reboot it under my warranty for free I basically saved $89 that I would of paid for a new one! Some items are just needing to be covered just in case of breakdowns

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Extended Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service Warranty is well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had really good service from the geek squad they are very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good as Promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is one of the best and easiest to use. Go in get a replacement on the spot. Except for heavy appliances of course. But still. They do what they promise.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    For a peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this Geek Squad service for a peace of mind. You never know what should be wrong to your device after warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Geek Squad do it easy Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacement process, my ASUS ROG Rapture GT-AX11000 Stop working, bringing back and they give me a new router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: great installation & demo of remotes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guy setup my new TV and soundbar very efficiently. He removed my old TV for recycling. He demonstrated how to use the remote controls for both TV and soundbar, and was very patient with my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products for my price i recommend these for people the price is right and products good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had an issue with geek squad protection plans, will always get them to be on the safe side even if i don't use them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I always get the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty. Had issues with wifi cutting in and out. They gave me a refund no questions asked so I could upgrade to a better router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with adding this extra coverage and feeling reassured Geek squad will handle any issues coming your way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Peace of Mind on Certain products.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer to buy the warranty for the price it is. You can’t beat the prices or value

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good to go.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it for 3 months. So no issues as of this moment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    East

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was quick and easy. Very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Must need for wireless router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extended warranty for my Eero WiFi and it enables me to exchange within 4 years if my mesh system malfunctions for just a 50 dollar fee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to replace the item after the manufacture warranty this is a good option for the consumer.

    I would recommend this to a friend