Customer Ratings & Reviews

amazing help they will fix if they can or replace it or give your money back for the product

They do their job. Appreciate their hard work. I even learned something myself.

Great protection offered and fast service. Purchase for all my electronics

I purchase have purchased several extended warranties with geek squad. And I have had to make a few claims, each time I have been offered a replacement. And if I didn't want the same exact product, I could get another brand, model of equal value.

Best Buy replacement is essential when purchasing any products from Best Buy. It’s my recommendation all purchases from Best Buy. Save yourself the headache.

The agents came & installed router and checked all devices that use router worked well. As usual, they were knowable and answered all my questions; polite, efficient, and very nice

Purchased this with the Keurig. Worth it. Had to use it with the Keurig and was given a brand new one.

Gotta keep them electronics in check! They all die! So, I made the decision and got this!

I always purchase product replacement, I have had great luck when having to use this product, the Geek Squad is always very helpful

I like having the security of a Geek Squad plan in case the manufacturer warranty expires. Taking a defective product into the store is easier than shipping it off.

I didn't need to use this on the last product I purchased even though I paid for this 4 year protection but I have in the past on other products. They are wonderful and honor these plans without any fuss other then to check for themselves that the product can't be fixed by them. The Geek Squad staff are always super friendly and helpful, definitely worth paying for this service on all of your eligible Best Buy purchases.

This will be good if item breaks within the plan. Things does last anymore

There is great peace of mind in knowing that large financial investments are protected by the experts at the Geek Squad. I appreciate their expertise and professionalism.

Works great. I had an issue with my Wi-Fi signal not connecting in my master bedroom.

This is for a 4 year geek squad products replacement, hope to never need it but it is there just in case, that's why we buy them right?

Good service, they are there when you need them! recommend having extended warranty

I havent used it yet. Only time will tell. But its great to have if my devices break. Its like a good neighbor (State Farm).

Thought that it was worth the coverage for my new modem $50 for 4 years

Live the service. Have had to use them a couple of times in the past and have had no issue.

Having Geek Squad can be a lifesaver when it comes to technology. The agents always work to help answer any questions and are prompt with replacements.