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Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,451 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind at a reasonable price. Never worry that it will be a hassle if I need to repair or replace an item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase an extended warranty when buying most electronics, you want have to pay full price if replacement is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price, prtection at its best, geek squad to the rescue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always get geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are so worth the money . They have saved me many times when things break . Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gotta get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan for just in case! As always a great experience getting something replaced or fixed under this warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Real Geeks please stand up....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the true Geek Squad not those goofs you sublet out the job to here in the epi center of Covid 19. Florida

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product ended up becoming defective and Best Buy replaced it with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had warranty in the pass from best buy so far never had a problem when the piece of equipment failed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get the warranty for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and lives up to the reputation. While I don't hope that I need this, it is great peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the geek squad service had been amazing. They are alway willing to help and try to fix what ever problem you have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Patient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They continued returning to my home until the unit was fixed and I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad is my go to for tech and appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is my go to company for all repairs of appliances as well as tech items. Never fails to help! Great service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty for my products. They always come in useful on those days were something could go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the insurance is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very happy with the services I have received. THE INSURANCE WAS EASY TO USE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Help, for "just in case".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I certainly hope this will never be necessary, but I'm happy to know it's here if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Larry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just warranty on my product for four years just protection for repair or replacement

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    G Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a piece of mind if something goes wrong with your electronic devices. I'm a fan!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad takes care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad protection. It pays off if something goes wrong with a product. They are great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase electronics not only is the component important but the protection plan is as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always get Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy best Buys warranty on all of the items I buy from them. It's really easy to deal with.

    I would recommend this to a friend