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Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,451 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Heard its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i will never get to use it. brought it just in case

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best around IMHO - helps solve your problems and makes the process easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really helpful and understand what we want. Replacement or return is also seem less

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Help is there for you if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use it yet but I was asked many times do I need assistance that tells me a lot about this service willing to serve you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it always good to buy warranty on product now this days it easy to exchange or credit for a upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. You can exchange for a new device if something was to happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For super expensive items or if you are moving a lot this is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In-Person, Knowledgeable, Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to take my technology to Best Buy and talk to someone knowledgeable in-person about repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 4-year Geek Squad product replacement for my previous Canon printer which incurred a problem months before the expiration date. Best Buy was able to replace my printer without any hassles. A very worthwhile purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly for what I needed. No issues

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home & said that my nighthawk was not working right anymore and was under warranty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. Perfect for yourself or as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For every day use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable n very nice. Not cheap built n very easy to use n clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Came Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!AMAZING SERVICE!!! I brought my Dyson V10 in to the Squad and they replaced it no questions asked for the 2nd Gen model (replaceable battery!). I was given 2 options during the exchange, either receive a refund for the remaking time on the service plan or pay the difference (less than $20) to start a new 4 year plan. Needless to say, I left with a new vacuum and 4 FULL years of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting these replacements plans makes it so easy to go In store and swap it out for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection plan, I have to repair or return product, Geek makes it very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad protection for a solid state hard drive I purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answers all my questions needed to help me figure out the problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for a router and best buy always provides a great protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to add the Geek Squad protection to any item purchase

    I would recommend this to a friend