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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,451 reviews
  • Rated 5 out of 5 stars

    The BEST PRODUCT PLAN PERIOD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When any covered items crash or whatever, they quickly replace or issue store credit. NO HASSLES!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we really get value from Geek Squad and the protection provided. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful from installed our TV and mounting it to helping with our laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with Geek Squad no questions asked replaced my item with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always by the warranty from geek squad. I know with them I have nothing to worry about.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased additional insurance because nothing works for ever and this way I feel protected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks again for the quality service the price is excellent I will definitely purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4-Year Protection for Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel really confident in the product protection for the Wi-Fi 5 Router that i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are great I would definitely recommend repairs itself off without any doubt

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this warranty on everything I get they really take care of the clientsLOL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only problem was shipping.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars but i tried to change my address mistake on a package that was being delivered by FedEx and it didn't get resolved so they had to replace my order I'm so glad i got the protection. Get the protection!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geek Squad Assistance is fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad service gives me piece of mind whenever I need help. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement plan worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad product replacement plan was worth it !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know Best Buy will replace or fix your purchase if something goes wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from best by I get it on everything and they take care of the clients

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from best by I get it on everything and they take care of the clients

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied coustomer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have this protection plan you car relax because Best Buy stands behind there products

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Geek Squad Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know you have product replacement if need be in the future for the Internet Pods

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you need help they’ll be there ASAP! Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing always the best when it comes to best buy always make everything right

    I would recommend this to a friend