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Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,451 reviews
  • Rated 5 out of 5 stars

    Greek squash installed quick my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the tv easy and with precise measure in the wall, they program all the tv functions and bring me a instructions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the peace of mind to have this protection on my unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that my husband bought this for my new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Best Buy Warranties are very convienent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a precaution, adding an extended warranty will help put your mind at ease. After the first year manufacturers’ warranty, coming into a local Best Buy they can assist you with processing it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it but know it will be great when I do..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues hope not to need this but purchased anyway

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know my mesh system is protected with this warranty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust the Squad with warranty and replacement!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage, but hope I never have to use though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Netgear Orbi Tri-Band mesh system. I had purchased the Geek Squad Product Replacement coverage when I purchased the mesh system. Five months later I began to experience some difficulties with the system. I took it into the Geek Squad and without any hassle they replaced the entire system, I couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is simply not a better service,fast,proactive and always kind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the protection plans best buy has to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people know their stuff & can really help with the set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Member card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associates were helpful in suggesting this option. Liked that it afforded me more time to try out the product and other member benefits

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for my devices. Geek Squad it awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my router and & gave it a 4 since I have not had to use it yet. Maybe I won't have to but good to have just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind having the extra coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    why wouldnt you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why wouldnt you want to protect your device for years?

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage is as advertised. Hassle free if ever needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is really good I’m really fan in Best Buy

    I would recommend this to a friend