Customer Ratings & Reviews

Anytime I make a substantial purchase from Best Buy, I always buy the protection plan. Just bring back the defective item, and get a replacement.

I live Best Buy and Geek Squad. They're like Radio Shack. You've got questions, they've got answers.

Peace of mind. Electronics are convenient but there is always a chance it might stop working or run into issues. Geek Squad protection alleviates that!

We purchased a 4-Year Geek Squad Product Replacement service package for our NETGEAR Nighthawk Wi-Fi 6 Router. Hope we never need it, but even one support case will more than repay the modest fees.

Great service especially for the more delicate hardware

Geek Squad warranty for peace of mind. Haven't needed it yet. Knocking on wood.

There has been a lot of storms this year and twice my router got hit and its on a surge protector. Thank god for warranty Best buy replaced quickly no questions asked. Love it

The Geek squad installed both new smart tvs and connected to all my devices. They were patient and knowledgable in helping me understand my new products. The Squad also hauled away the old tvs. Great service.

This is amazing and great. I would highly recommend this.

Worth the money on almost everyone, most issues are covered and taken care in a timely manner. I get gsp on almost everything I buy here.

This one time purchase has helping me out no to lose money

My representative was cool. He was extremely helpful in guiding me to what I needed. Tony was able to answer all of my questions in multiple sections of the store and is excellent at his job.

I never buy anything at BestBuy without getting a warranty to it, love knowing I’m insured if anything were to go out

For a $200 modem, $40 for 4 years is a bargain in case something happens to the modem. Compared to spending $10-15/month on a rental, this is a no brainer way to go.

I strongly recommend this for any major appliances or tech equipment. It has saved me in a lot of sticky situations! I strongly strongly recommend to avoid having to go and replace out of your pocket.

Excellent! Thing works great, delivers insanely fast speeds.

Very unstable, 2ghz signal drops out occasionally requiring reboot to maybe fix it. 5G signal very weak and a lot of buffering during srreaming. I ha e a small house and nothing that is connectwd is very far away.

Great product . So much better than previous internet co. Easy installation

Never know when you will need it! Most things break after you get them home and get to use it once or twice then you are back to square 1. The warranty price was very reasonable and didn’t think twice about purchasing.

Geek Squad service saves a lot of time if there is ever any problems with your purchase. Only had to use it once but everything was taken care of quickly and to my full satisfaction.