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Customer reviews

Rating 4.8 out of 5 stars with 2418 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,418 reviews
  • Rated 5 out of 5 stars

    It's worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is amazing! It's so nice to know I won't have any issues returning or replacing something, thanks to the Geek Squad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A four year replacement plan is pretty cool because that's a pretty good amount of time to be able to replace and item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad with big purchases. Only had an issue with them with my laptop that was never fixed. Haven’t had to use them for other items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    in person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    talked to geeksquad in person to request replacement of defective modem, they said just bring it in to return and will get refund. Tried to talk to reps over the phone, and took hours to not even get a correct answer. Glad they where able to accept the return without a problem

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Need protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what products I buy I always buy geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your Geek on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Geek Squad protection & my stuff is covered just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, however is a good program. will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for all your products, offers replacement or your money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to use the warranty but in the past the warranty always helps and ease of returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These extended warranties are always worth the money you pay for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vitamix is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas gift. I do own other vitamix products and they are great and last a life time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr B and Mrs B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t know what you need until you need it! We are pleased with the services so far that assisted with our work from home set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have efficiently fixed several devices to Satisfaction in sufficient time. No problems here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the product protection. We are really happy we did because it gives us peace of mind if something goes wrong with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product replacement plan to have in case of any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so helpful and so professional and I would highly recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is always an absolute must have. No hassle when returning an item well after the normal return time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of leasing from Comcast, bought a modem and the warranty so if there is an issue in the next four years it's an immediate exchange to a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plans are a must for me on all my purchases and they are so easy to work with when problems arise

    I would recommend this to a friend