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Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,451 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them as of yet. But the delivery and setup was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it it, as it's a warranty that hasn't needed to be cashed in, but I trust them well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the geek squat replacement plans, always purchase it with my electronics. easy replacements no questions asked. if you are unlucky, even the best made electronics can fail, so i would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing,..!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended warranty offered by Best Buy,..! Geek Squad warranty are hands down the best in the industry, no questions asked, no headaches, no hassle..! Highly recommended,..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of mind to have in case a product fails down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Leave BestBuy Without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to cover my products! Thank you for the coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price to cover my products! Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to cover my products! Thank you for the coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m hoping I don’t need it, but I’ve never had a problem with these in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have used bestbuy's geek squad replacement, and I have never had an issue for whenever the warranty needed to be honored

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad stands by their products, that’s why I always go to Best Buy for my technology needs first. They honor their warranties and provide excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy gets it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike some other protection plan providers when I get a plan from BestBuy they always give me what I pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hope i never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to replace anything yet but you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet so honestly idk what star i would give yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice and reduces anxiety that my device is covered for 4 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad PROTECTION plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new Netgear Nighthawk AC1900 after my first one after 4 years went bad. This time I purchased the Geek Squad 4 year PROTECTION plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    secure and protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is what it is, just like that, hope i dont need it but its good to have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents provided tremendous knowledge about my product and allowed me to understand my home network better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is thee best warranty you can find any where. I get it for all my purchases. Do not leave the store without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when was on sale very recommended for the price

    I would recommend this to a friend