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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,171 reviews
  • Pros mentioned:
    Peace of mind

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used it but it gives you some peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devices work so well i haven't had to use it yet!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Starlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy pick up process! Took less than 10 mins to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, Geek Squad always takes good care of my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely worth it, I’ve had to use it a few times no hassle replacing of the items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always highly recommended for all your purchases!! They cover all your needs whether advice, repairs, replacements etc!!! They are awesome!!! Worth your money to protect and extend the life of your products with real professionals to care for you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always ready to assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable service and answers my questions and resolves the problems.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Protection plan A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan makes any warranty claims simple. Just bring back the item, and get a replacement or one of comparable value. Easy peasy. This is a must have for electronics like routers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad members are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad insurance consistently throughout the years and it has always paid for itself, the agents are also very professional. When I buy very expensive electronic products it really gives you peace of mind having Geek Squad on your side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't go for extended warranties, but on certain items, it is nice to know you are covered if anything goes wrong. I've had this on other items I've purchased and it has saved me a lot of hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had a situation to use this. But it's good to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad employees were very informative before I purchased this service. The sole reason I am not giving 5 Stars is I haven't used the service.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our eero wifi extender, always good to have. Just incase needs replaced. Made sure we bought one this time!! bc we bought an orbi and within 6 mos and a week already had to be replaced we did not have an extended warranty just their manufacturer warranty of 6 mos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool beans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to look at modem making sure it wasn’t anything I hooked up wrong well it was a bad modem and they gave me a free complimentary call was I surprised all I could say was thanks I was so happy then I got the geek squad sevice for sure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and to the point service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick and easy to work with. Given the storms and brownouts in the area. The warranty was worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is an excellent service what else is there to say. Whenever I need my products covered it’s well worth paying the extra money knowing that my devices will be taken care of in the event of a technical failure or issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pricing was fair and the wifi router works great so I definitely recommend it to anyone that is in need of one as well as the protection plan you never know what can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get thecplan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my netgear wifi router... glad I have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection at it’s finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this product protection for my new router. Now i feel super secure that if something goes wrong the geek squad has my back!! I surely hope nothing goes wrong but I know there will be help as soon as something arises!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this available with purchases, glad its offered.

    I would recommend this to a friend