Customer Ratings & Reviews

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one. Its always a good Idea to protect your investment

Works great for about two years then DHCP failure.

I recommend getting this..........................

Haven’t had a chance to use Geek Squad on current product, but in the past Geek Squad has been fast, courteous, and professional.

Best insurance of all. Always taking care of the costumer

My Xfinity X86 wifi gateway is upstairs and my sons bedroom is downstairs---he was having issues while gaming with not enough speed. So I did a lot of research on this product, bought it along with an ethernet cord and it works great! His speed is amazing for gaming. I'd recommend getting the $14 protection plan.

I stand behind all Geek Squad services....this is well worth the purchase on all products.

Let me count the times I have purchased Geek Squad. I would rather have it and not need it, than need it and not have it. Kind of like insurance, right!?! I have needed it. Not often. It is awesome when I've taken products back to Best Buy, and since I purchased Geek Squad they give me a brand new replacement. Go Geek!

I have always bought gerk squad protection on my more expensive purchases at Best Buy, and i ferl its money well spent

The service is definitely worth the money. Having these guys come out and do such a professional job, beats me trying to figure out stuff that could take me hours. Overall, i couldnt ask for a better service. It worth the money to have total tech support for all your electronic needs

I've gone through several mesh routers and 3 of them were wifi 6. This one works pretty well in a 3000+ house with 2 levels. I have one upstairs and the other is down. Most devices connect to the downstairs and I can still get pretty decent speeds (300mpbs) while they're all connected. I have a 1gb plan but even my xbox being connected LAN through the router can only get about 800. That's still pretty fantastic so I can't really complain. The linksys and the netgear didn't do as well as this one.

No problems with the Internet modem I love it very much.

I have had an experience of Geek Sqaud at BestBuy previously, I would recommend any purchases made at BestBuy to have this coverage. Worth having and investing in this. Thank you.

I hope I never have to use it. I have before on other products and it was great.

Best Buy offers the best warranty you can buy for your electronics and home devices!! The warranty covers everything and covers more than the manufacturer warranty itself!!

Best Buy offers the best warranty you can buy for your electronics and home devices!! The warranty covers everything and covers more than the manufacturer warranty itself!!

Geek Squad Product Replacement warranties are the best! I've never regretted buying one. In fact, I've been a Best Buy customer for as long as they've been a company. Their warranty rivals the best warranties of any company that I've dealt it. I've personally used it many times over the last 20 years? Their warranty mainly, and their excellent price-matching policies, have helped keep me a customer to this day! In fact, that's why I believe they're still in business when so many are not. Kudos, Best Buy! Their warranties give me peace of mind I can replace my product or get a refund if I have any issues. I never feel like I'm ever stuck with a lemon. In fact, if I do have issues then I can use the funds to get the model that replaced it or something else entirely. Such a versatile and customer-friendly warranty! Highly recommended to spend that extra money on it.

I don't usually buy maintenance plans, but after buying a Netgear modem/router combo from Amazon, and having it crap out after two months, and Amazon not honoring the warranty, I decided I better get the protection. This time I bought it from Best Buy.

I just live the geek squad plan. No hassle to change the router even after 4 years.

Geed Squad give you the perfect protection as expected. You pay a little more but at the end of the day you get the full protection on every unexpected situations. I buy this most of the times. I wound recommend it.