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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,463 reviews
  • Rated 5 out of 5 stars

    betty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Geek squad is always very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product is protected. Not sure what else to say. Good to know that if I need a replacement, I am covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In store purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The association who assisted was very helpful explaining the difference between several products and the additional accessories needed to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best around !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like not having to worry about any future repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great they are always there for you thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well needed. I know it’s going to be need in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales rep always directs me in the right direction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used for replacing model router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement policy is really helpful for always on and connected devices like modems and routers because these devices have faster wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team service are cool! they will not give you a hard time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are my friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return it to the store and you never have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage!!!!!! Great deal!!!!! Why not!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty for the Wi-Fi mesh devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is wonderful to have as your IT person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality I would recommend this to a friend..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I would recommend this to a friend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service....Great and knowledgeable personnel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e.g. The agents mounted my TV and connected it to all my devices... Geek Squad remote support helped get my computer working again after it got a virus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Definitely worth the extra cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan, fast and easy process of replacement!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a 4 year warranty. Not much else to say about it.

    I would recommend this to a friend