Customer Ratings & Reviews

I usually don't go for extended warranties, but on certain items, it is nice to know you are covered if anything goes wrong. I've had this on other items I've purchased and it has saved me a lot of hassle.

This warranty is an excellent service what else is there to say. Whenever I need my products covered it’s well worth paying the extra money knowing that my devices will be taken care of in the event of a technical failure or issue.

They change my item great customer service can’t complain about it

I was excited to get this product protection for my new router. Now i feel super secure that if something goes wrong the geek squad has my back!! I surely hope nothing goes wrong but I know there will be help as soon as something arises!!!!!

awesome people working for bestbuy, cool, laid back folks.

BY PURCHASING MY 4 YEAR GEEK SQUAD PRODUCT REPLACEMENT I DONT HAVE TO WORRY ABOT DEALING WITH THE MANUFACTURE IF A PRODUCT GOES WRONG JUST GO BACK TO THE BEST BUY STORE AND THEY WILL HANDLE THE PROBLEM.

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

The pricing was fair and the wifi router works great so I definitely recommend it to anyone that is in need of one as well as the protection plan you never know what can go wrong.

Replacment plans are worth it simple to use, and if they have the same item you use and love you get another replacment. If not you get credit back so why not use that to upgrade to a newer model.

Bought this to help protect our router. With our current one dying during a firmware update and only coming with a 90 day warranty, we decided to buy geeksquad with the new one to cover us for a long time. The price was right for the coverage.

Love Geek squad protection and buy it often. So far I've not had issues getting items repaired or replaced

I purchased Best Buy's 4-Year Geek Squad Protection Plan on my Netgear AXE11000 Wi-Fi Router. I've used this protection plan before on other items and the coverage is great with no hassle.

I always like knowing my products will be protected if any issues arise. I have never had an problem with returns/exchanges when things do happen. It is the perfect piece of mind and Best Buy customer service is top notch!

Totally recommend getting geek squad for your electronics. Have been so happy with the service when I had to use it. Gave me peace of mind

It is definitely worth it, I’ve had to use it a few times no hassle replacing of the items

Agents were quick and easy to work with. Given the storms and brownouts in the area. The warranty was worth the investment.

One of my Google Wi-Fi points quit working. I had the Geek Squad Plan on them. They replaced them no problem! I've always had a good experience with Geek Squad!

I never buy high priced items without warranty by geek Squad

Works great, easy pick up process! Took less than 10 mins to set up.

Fast and reliable service and answers my questions and resolves the problems.