Customer Ratings & Reviews
- SKU:
- 6418832
Customer reviews
Rating 4.8 out of 5 stars with 2463 reviews
(2,463 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Always get one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never buy a product without one of these. just be careful with how you submit a ticket. Say the wrong thing and they will deny you.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4-year protection and replacement plan for the extra protection.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Extended protection?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty inappropriate question to use if you have yet to the extended protection plan.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Warranty comes as part of the tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not used yet. Difficult to say if the warranty is worth the cost.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Squeeze Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t remember buying this and I don’t even know if I used so it’s cool I guess
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have just in case but will totally forget I have this if I ever need it.
I would recommend this to a friendRated 3 out of 5 stars
home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we have not used this service yet so one can not make any comment on it. in future when we use it we will update it
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad Missing Data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have received nothing in writing from the Geek Squad. This is my only beef other then that I would give them 5 Stars.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
An almost must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i purchased my 75in flat screen it was mounted over the fireplace by Best Buy technicians.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad Product Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate paying for warranty's, but my last modem/router didn't last as long as it should have.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
A waste of time and nothing but frustration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very hard to reach a live person who speaks American and not the Queen's English or pigeon English. After you finally reach someone, they hang up on you or you're disconnected. When you first start talking to them, they ask for a good call back number in case you're disconnected, but they don't you call back! What a farse!
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
We'll see
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will have to see if something goes wrong how easy replacement is,
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Not sure which product this was for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't really review this as it fails to inform me which product I purchased it for.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 2 out of 5 stars
does not help for gaming pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not help get faster download speed than any other device. I would get max of 36mbps download speed compared to my almost 1k when just routing a long ethernet through my house into my gaming pc
I would recommend this to a friend- Cons mentioned:N/a
Rated 2 out of 5 stars
works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never used........................................
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 3 out of 5 stars
Good for remote system not gaming.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.were very simple to set up. i enjoyed them due to the mobilty.
I would recommend this to a friendRated 3 out of 5 stars
Good Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good idea to purchase a Protection Plan for any electronic
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, good for what it is - consider pros vs cons. not bad....
This review is from 4-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very thrilled with the service provided . Before it was fastvand easy.
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t really used this service to give it a proper review
This review is from 4-Year Geek Squad Product Replacement
I would recommend this to a friend

