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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,171 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Free stuff back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta keep them electronics in check! They all die! So, I made the decision and got this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always helpful and it saves money. Thankfully we always purchase this on harder to replace items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had an issue with my Wi-Fi signal not connecting in my master bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed option with current prices to cover repair and/or replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the service. Have had to use them a couple of times in the past and have had no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but nice to know it’s available if needed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase product replacement, I have had great luck when having to use this product, the Geek Squad is always very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Purchased Best Buy Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replacement is essential when purchasing any products from Best Buy. It’s my recommendation all purchases from Best Buy. Save yourself the headache.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great to have in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it yet. Only time will tell. But its great to have if my devices break. Its like a good neighbor (State Farm).

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    year geek squad products replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a 4 year geek squad products replacement, hope to never need it but it is there just in case, that's why we buy them right?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would not be without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came & installed router and checked all devices that use router worked well. As usual, they were knowable and answered all my questions; polite, efficient, and very nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny works wonderful mist buy everyone enjoys

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Safety net for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the security of a Geek Squad plan in case the manufacturer warranty expires. Taking a defective product into the store is easier than shipping it off.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is certainly better to have any device insured. The service is easy and very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the game of life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement, life happens you never know what's going to happen.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is great peace of mind in knowing that large financial investments are protected by the experts at the Geek Squad. I appreciate their expertise and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind
    Best Buy Employee

    Rated 5 out of 5 stars

    Happy

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind purchase. Saves me from having to repurchase if there are problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad can be a lifesaver when it comes to technology. The agents always work to help answer any questions and are prompt with replacements.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Errr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use them. But i hope they work out for you

    I would recommend this to a friend
  • Pros mentioned:
    Replacement program

    Rated 5 out of 5 stars

    Great Product to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad for any products purchased via Best Buy. The replacment process is extremely easy.

    I would recommend this to a friend