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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,171 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good plan and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and warranty plan for any electronic item bought if you want to enjoy it for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Repair service

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an amazingly awesome service. They helped fix my product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this product. Works as advertised and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Geek Squad experience! Fast, friendly, and professional service. My issue was fixed perfectly and the tech made sure I understood what was done. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and assurance was a no brainer to purchase this along with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only doing this because I want that $400 gift card

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Use it all the time. I want to win 400.00 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth Every Penny!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the Geek Squad service—we’ve had damage from power storms in the past and had the damaged item replaced under the service agreement without a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service, and with frequent relocations due to employment, it has saved $$$ with mounting and removing the mounting of TVs. Geek Squad product has also been great with no hassle repairing or replacing items we've placed under warranty with purchase. At this point, the warranty is part of our purchase, as the service has been great. A definite must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually get a Service plan but i am glad i did on my new router just in case if i need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Never Know What Could Happen - Buy It!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the purchase! You never know what can happen, I'd rather have the insurance than not Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have the geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you buy electronics, gotta have the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a Geek in your corner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me count the times I have purchased Geek Squad. I would rather have it and not need it, than need it and not have it. Kind of like insurance, right!?! I have needed it. Not often. It is awesome when I've taken products back to Best Buy, and since I purchased Geek Squad they give me a brand new replacement. Go Geek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a great service. It give me piece of mind for those things I really do not understand too much about.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought warranty to cover my router. so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend getting geek squad for your electronics. Have been so happy with the service when I had to use it. Gave me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always worth the added money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressed with geek squad protection they alway take care of me when i have issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the Internet modem I love it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. App control “normal non tech” person friendly. So far 2yrs in with no issues. Was a big upgrade from old router. Glad I went with this one. Money well spent

    No, I would not recommend this to a friend
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