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Customer reviews

Rating 4.8 out of 5 stars with 2418 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,418 reviews
  • Rated 3 out of 5 stars

    we shall see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the geek squad coverage handles like it use to. The only reason i go to bestbuy for high dollar purchases is for the protection. But from what I've been reading, things have shifted slightly to favor the seller and not customer. We shall see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed our broken subwoofer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! They sent out our subwoofer under warranty and it was fixed in a week! Very happy with Best buy geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program, I buy the extended warranty on almost every thing a buy from Best Buy. They never give me a problem on a return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product ended up becoming defective and Best Buy replaced it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is the way to go. If there is ever a problem, just return it to the store and they will help you the best they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful in our connection and when the device wasn't able to operate properly they assisted with replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must HAVE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the ease of mind to have this. I would recommend it on all devices brought from BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I have made to purchase for all my electronics! Best Buy is good for this and assistance! Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I have made to purchase for all my electronics! Best Buy is good for this and assistance! Do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at mounting tvs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of mounting and programming my 4K tv and recommending more versatile mount which we can enjoy from any place in our family room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always purchase the plan you just never now . And my luck is also been where I need to replace due to a defective unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t keep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the services provided. I did end up returning this because I returned my HP. I bought a Mac so I couldn’t use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan always makes things wonderful and hassle-free if any problems arise

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have support for e devices purchased from Best Buy after the return/warranty period ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great always helpful. I suggest that you use geek squad for questions and to buy the protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Serviced My Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad serviced my appliances through the extended warranty program. The amount of time to get it serviced was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service they provide, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! The Geek Squad Agents know Their Job! Service was fast and Professional. All COVID-19 Protocol was followed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy product replacement because you just never know!

    I would recommend this to a friend