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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,463 reviews
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, I haven't used it yet but I feel like it has more restrictions than it used to have back in 2020

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price and customer service. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have the protection of Geek Squad in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit concerned about the delivery and installation time set on a late afternoon but the delivery and installation was done within 45 minutes. Impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to go get your tech solved. I’m not a tech wiz but i know my stuff, these guys blow me out the water with their knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda like medical insurance, you buy it hoping you don't need to use it. Luckily I haven't needed to use it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to Have This Service if It's Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this service but very happy to have the option if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good option. Very helpful service, I've always added it to any large purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every kitchen needs one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied and the many accessories makes any job easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeked Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you need a geek best buy got the best of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad is needed for any device that is used today. Anything can happen to devices at anytime. It's best to be covered. It is a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 Year Warranty Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy a WiFi System without a 4 year warranty policy. A no hassle return is much better than another $400 out of pocket. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This maximizes my protection of gadgets. If I end up with a lemon I'm safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing for small electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best thing that I have bought for my routers. They take the product back for any reason no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart addition to protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy products are so dependable and I think in all the yrs I have used Geek squad 2 times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont know what for but ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess its ok if i knew what its for don’t remember

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has us covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny having this safety net on our products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of issues with older WiFi services, I’m glad I have ease of mind for this. Had an expensive place rchase, glad it is covered for the next few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people. To deal with would recommend y to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wifi! It makes me feel better when I enjoy watching the streaming movies and playing with games!

    I would recommend this to a friend