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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,463 reviews
  • Rated 5 out of 5 stars

    Good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every good they are always helpful no problem at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always come through for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection comes through for me 9/10 times. Definitely worth the purchase if you use your appliances regularly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    um

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't even know what i bought this for so i guess i didn't need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty at Best Buy is awesome I would recommend it when buying electronics and any other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this service, it is literally no issue if you have a problem which is almost never but has happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get this service, it is literally no issue if you have a problem which is almost never but has happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is well worth it. Even if you think you won't need it, get it. It will save money down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed surround sound system great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased surround sound system with my TV. Agents installed everything and did a great job while being efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year coverage for those ‘just in case’ moments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the service but would rather have the coverage and not need it as opposed to not having the coverage plan and needing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad with big purchases. Only had an issue with them with my laptop that was never fixed. Haven’t had to use them for other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be protected for the expensive devices bought. Mistake made when I didn’t purchase for the wireless controller that drifts to the left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection for my ASUS router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap high value protection for my new ASUS router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty coverage. Not much else to say about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, The combined Geek Squad assistance that was required was the very best! Geek Squad are my "go-to" people! Thank You!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of leasing from Comcast, bought a modem and the warranty so if there is an issue in the next four years it's an immediate exchange to a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vitamix is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas gift. I do own other vitamix products and they are great and last a life time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved us a few times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is awesome. If it breaks they will replace it and no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service well, pleased with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement procedure is second to none. Have used it on a couple of items and there has never been a problem or refusal. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before and it’s great for things but expected when the product goes out. Much cheaper than a replacement and great peace of mind.

    I would recommend this to a friend