Customer Ratings & Reviews

No issues with this product. Works as advertised and would recommend

[Employee of bestbuy] I have yet to use it myself, but as a replace warranty I feel comfy knowing it is a very easy to use painless warranty if I need to use it ever

I have always purchased warranties with my products as they are an investment to me. I have dealt with the Geek squad on several occasions and have NEVER been happier with the their professional and quality service!! They have saved me on a few occasions in where I needed their assistance the most at the worst times!

The agent was able to resolve my issue with my cell phone to get viruses removed from the phone. It was nice that I was reassured by the agent that my phone was no longer affected with viruses and he also explained to me how I can avoid this situation from happening again.

I will NEVER purchase ANY electronic without getting additional protection. I had a product go bad on me ONE time and I learned my lesson. IF I would have had the extra protection on a TV that I had go bad on me, I would have gotten a replacement for free because they couldn't fix it. So NOW I purchase it EVERY single time!!!

I purchased this protection plan because of a previous experience with my last router that was replaced with the Geek Squad replacement plan. No hassle replacing the defective router with a better one because the store was out of the one that I purchased. I only had to pay the difference in price.

Would definitely get this again I've had to use this before and it came in clutch!

good product keep for replacement purposes...............................................

They know what they are doing and are amazing and what they do

Ill never regret buying this, it helped me save money and i got to replace my item free of charge

Best buys extended warranty is excellent When it comes to appliances, electronics, and anything in general these days. 10 to 20 years ago we were sold a lie from big corporations fleeing the US in search of foreign markets with cheap labor to exploit while telling the locals we bring needed jobs to your country, Quantity is Quality, meaning if it breaks you can replace it cheap. Nothing is cheap any more in the US, the only thing cheap is labor cost for these Big Corporations making a nice profit i foreign countrys. Get the warranty, you will need it.

I haven’t had to use it, but having a replacement (insurance) is a great peace of mind, knowing that IF anything goes sideways, Best Buy will replace this product.

In the past the Geed Squad has always been very helpful. I trust with this new service the same will be true. I like that you can now make and appointment, or call on the phone for help. I remember years ago when you just had to go and wait.

Works great. Use it all the time. I want to win 400.00 dollars.

[Employee of bestbuy] The fact that I can have something covered for 4 years is amazing

Excellent service and warranty plan for any electronic item bought if you want to enjoy it for a long time.

Upgraded my Eero devices after buying the first-generation well over 5 years ago. I noticed a considerable improvement in speed minutes after the installation. Solid build with a consistent A+ performance.

Haven't had to use the warranty, and hopefully I won't have to, but I'm glad to know for 4 years if anything happens, I'm covered.

Haven't had to use the warranty, and hopefully I won't have to, but I'm glad to know for 4 years if anything happens, I'm covered.

Always impressed with geek squad protection they alway take care of me when i have issues