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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,463 reviews
  • Rated 5 out of 5 stars

    Geek Squad replacement service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally I buy the Geek Squad warranty. This was one of those times. Have yet to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always should get the perfection plan for items that you expect to use for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky the headphones have not needed it yet. Love best buy quality aways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protectoin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An affordable good protection plan at a good price over a 4 year period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent CS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count oh the Geek Squad! Excellent customer service .. these folks are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With my luck I need all the help I can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always depend on the geek squad for help with my purchases. So far they have never let me down or disappointed me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Prod. Replacement alway good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Prod. Replacement alway good investment for appliances and anything you expect to last you a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the plan, because I know things happen. Best buy replaced a TV for me. The process was easy as can be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Musthave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds good aperance, thanks for the great device. Sounds as good as any I've tried, thanks...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up to drop off my TV, great customer service asked where exactly I wanted it and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you buy anything that's electronic, i recommend buying the product replacement plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE KNOWING I BUY WARRANTIES ON ALL MY PRODUCTS, GIVES ME PEACE OF MIND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan that gives you a good sense of comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money to buy extra protection plans. Best Buy has been the easiest to deal with on warranties etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have insurance on your products So you can have new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this? I had no idea thanks for the reminder!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love the geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad plan . I always buy for my products its really good. No deductible easy replacement or fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage protection for my new product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection BestBuy offers to their customers. That is why i always shop at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend that this protection plan is purchased for all Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek squad purchase is a no- brainer! For the price it puts you at ease and you don't have to worry.

    I would recommend this to a friend