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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2463 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the 4-Year Geek Squad Product Replacement for its overall performance, protection, and replacement program. Many appreciate the coverage, peace of mind, and ease of use that the replacement provides. However, some customers have reported issues with connectivity. Additionally, a few have mentioned concerns regarding signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,463 reviews
  • Rated 1 out of 5 stars

    AVOID THE SCAM OF BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Starlink through Best Buy and also purchased the 4 year protection plan. After just 19 days, the router on the Starlink went out so I had to go to Best Buy to exchange it via the warranty. I was told that the warranty is consumed immediately upon any claim. DON'T BUY ANYTHING FROM BEST BUY as this is a SCAM! They charged me another $54 for warranty when they will simply send the unit in to Starlink for replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing this. It is definitely worth it in the end!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We shall see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but we shall see somewhere down the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need to use the protection , however it was easy to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service,..!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy an item without any Geek Squad support, their service and knowledge is topnotch,..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat free replacement! When life gets you down Best Buy has your back! Peace of mind goes along way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD TO HAVE TO PROTECT YOUR ITEMS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE ON YOUR ITEMS FOR PROTECTION WHAT I LIKE IF THE ITEM IS NOT WORKING YOU COULD GET ANOTHER ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always smart to invest in your tech purchase with a geek squad warranty! Awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helps me to fix my computer issue remotely which helps me to stay home during COVID time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from geek squad were very professional and respectful of our home - fast and neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with the peace of mind knowing if something goes wrong you can get it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use the service. I purchased it because it’s a great back up plan in case of problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the full warranty it’s the best thing we’ve ever done whenever we purchase something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this product so I do not know how good the warranty will be. When I might need the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item great service wonderful people awesome lighing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind coverage and reliable technical support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get geeksquad, never any issues unlike other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting this add on to protect your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only can tell you, I call and they come to the rescue, best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy service compared to original seller that makes the item

    I would recommend this to a friend