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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,171 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every single dollar you will spend.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Bently of all Router / Modems. Motorola got this one RIGHT. I expect this one to last me a VERY VERY VERY long time. I have it mounted up high in my living room between 2 surround sound speakers and people think it is a center channel speaker LOL. Can support 2 Xbox Series X and a Series S with no problem at all with lag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Do it do it buy it buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for absolute total coverage of your house an beyond. This is the router your looking for!!!!! Look no further an BUY THIS ONE!!!! I have had internet all the way to my mailbox an I don't live in a city or town. Now think about this "Imagine walking through a field an still surfing the net with this router at your house." It can be a reality I know cause I did it with a tablet!!!!! An that's not even the best thing about this router. Look at the price!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Internet box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new router, it was fast, but it did not have the service range like my old router. Then I purchased the NETGEAR nighthawk mesh system, and it is leaps and bounds faster and better. Setup was very easy, the nighthawk app handles it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me to ensure the product I buy is covered from most damage, and helps not to break the bank if I ever need to fix or replace my product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is pretty good, all I had to do was plug it in and it instantly connected, so there was literally no setting up the device or anything. Also, with this device replacing the need for a Lan cable I would say it performs great. It runs as a great alternate; in case you can't run a Lan cable across the house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the way to go. No hassles, helped me with exactly what i needed without questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the replacement plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chances are, anything you buy these days will only last a couple of years, so get the replacement plan and when it stops working get a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ABSOLUTELY AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY THE BEST WIRELESS ROUTER I HAVE EVER OWNED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    110% Worth Every Penny!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having issues with our wi-fi router that our ISP provided. A senior tech from the ISP came to troubleshoot and said that what the ISP gave us was junk. He said the best way to solve our wi-fi issue was to spend some money and get a NightHawk like he used with his family at home. We bought one, got it the next day, followed the simple setup instructions, and now our wi-fi actually works as intended. Great product. Definitely get one of these if you need your wi-fi to be as fast as possible while being reliable as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product, never disapoints.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected. I have used these small switches for decades and not much has changed. They just work till hit by lightening. I like to keep a spare in the closet as a quick backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is great if anything happens within the years it is protected anything within a reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dual band modem with high CP value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2.4 Ghz single band Netgear wifi cable modem. It worked great until recently due to high channel interference in my townhouse from neighbors. I set channel from "auto" to a less crowded fixed channel (check with WiFi analyzer app). It gets better but not perfect. From WiFi analyzer I find 5 GHz channel only has 2 users. So I decide to buy a dual band WiFi cable modem. As my Xfinity subscription is only 128 Mbps, this 16x4 is good enough for me with very good price. Overnight I self activate it over Xfinity (take only several minutes) then connect my OnePlus smartphone and laptop over 5 GHz (not use "auto" channel but a fixed channel after checking with WiFi analyzer app to minimize interference) The internet speed is 110 Mbps downstairs and 75 Mbps upstairs. Very happy about this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and reliable service. Needed to replace modem and they were quick with all services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you think the product has a chance of failing buy this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing router and wifi performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi AX4200 is amazing! So incredibly easy to setup, configure securely and get all my devices connected. I was using the Verizon FIOS "black" router with my 200mbps internet. Outside my house not even off my property, i'd lose WiFi completely. In the house near the router, i'd get at best 100mbps. It would drop just one floor up to below 50mbps. With the new Orbi, anywhere in my house i'm getting over 300mbps (yes over 300). Outside in my yard, in the driveway, out front and even beyond my property...still over 300. Netgear knocked this out of the park!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router-Modem & Very Fasr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s on the expensive side, but the ease of installation and speed absolutely make it worth it. We’re steaming several HD TV’s, laptops and everyone’s iPhones and it’s up to the task. Well done Netgear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is very responsive and helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is very responsive and helpful, will recommend getting additional warranty with such situation arising unexpectedly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device for home internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home and video games are stable. Downloads and streaming are super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have when buying a product I tell you for experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Cable Modem and WiFi Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and fast, have it for only a week but so far no issues.

    I would recommend this to a friend