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Customer reviews

Rating 4.8 out of 5 stars with 2451 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,451 reviews
  • Rated 5 out of 5 stars

    Good deal worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the one thought it was worth the money for such a low price. Anything that happens to it? I can return it and get a new one. Good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Repair service

    Rated 5 out of 5 stars

    good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing help they will fix if they can or replace it or give your money back for the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always helpful and it saves money. Thankfully we always purchase this on harder to replace items

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad supremacy!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than knowing if anything happens my product is protected!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love these plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed option with current prices to cover repair and/or replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Free stuff back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta keep them electronics in check! They all die! So, I made the decision and got this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions answered fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very helpful! I was trying to figure out the best way to handle Starlink hook up and am so glad I added this to the cart because I got my questions answered! Many thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they are there when you need them! recommend having extended warranty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had an issue with my Wi-Fi signal not connecting in my master bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Repair service

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the Keurig. Worth it. Had to use it with the Keurig and was given a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use this on the last product I purchased even though I paid for this 4 year protection but I have in the past on other products. They are wonderful and honor these plans without any fuss other then to check for themselves that the product can't be fixed by them. The Geek Squad staff are always super friendly and helpful, definitely worth paying for this service on all of your eligible Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect!!Ordered and was here in a couple days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, stable connection, I will recommended to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the game of life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-Year Geek Squad Product Replacement, life happens you never know what's going to happen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but nice to know it’s available if needed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the service. Have had to use them a couple of times in the past and have had no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great to have in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it yet. Only time will tell. But its great to have if my devices break. Its like a good neighbor (State Farm).

    I would recommend this to a friend
  • Pros mentioned:
    Repair service

    Rated 5 out of 5 stars

    Purchased Best Buy Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replacement is essential when purchasing any products from Best Buy. It’s my recommendation all purchases from Best Buy. Save yourself the headache.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny works wonderful mist buy everyone enjoys

    I would recommend this to a friend