Customer Ratings & Reviews

I always get the Geek Squad Product Replacement plans. They are a good, well priced, protection for pretty much any electronic product purchased from Best Buy. I've been using their replacement plans for years and it is an easy and effective way to protect purchases that could have an issue down the road. Any time that I've had an issue, it is easy to take the product back to Best Buy and get a replacement.

The Geek squads protection plan and service has been the best! No questions asked when we have had an issue they immediately either have taken care of the repair or replaced the product. We now do the protection plan on everything!

My advice to anyone would be, don't purchase any product without this warranty. We just replaced our Samsung TV with a brand new one, with no money out of our pocket, because we had the replacement warranty on it.

Geek Squad has always been reliable in my experience with them. I guess I have been lucky as we were able to benefit from our plan. So I make sure I get one for my high valued purchases.

I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

I always purchase the Geek Squad product replacement whenever buying something that costs more than a couple hundred dollars. The protection is a fraction of the cost, and it makes repairs/replacements a painless process.

Glad to have the geek squad by my side, never know what will happen!

I love the peace of mind that Geek Squad protection gives me

I love Best Buy Service Production plans. I purchase them for everything that one is available for. They are hassle free and the staff is so wonderful. I recommend these plans to all of my friends who shop at Best Buy.

The Geek Squad was very knowledgeable on installation of the WiFi Network system.

Best Buy’s protection plans are the best. Worth every penny. I purchase one with almost every item I buy. I actually feel like I’m getting my money’s worth.

My 75 inch Sony TV is nice colors picture is great I am really enjoying it

The agents mounted my TV quick and relocate the existing TV to another room. Then they went over the remotes and how they operated with our existing receiver and internet. Very professional and fun to work with.

This is an excellent router. I ended up not needing it however due to being able to get fiber. Otherwise, I highly recommend this router!

All I had to do was call Best Buy and explain how much trouble I had with the Netgear Orbi. I was actually looking for a receipt and had forgotten that I had purchased a 4 year warranty. They immediately emailed me the receipt, said bring it to the store and replaced it with a different system (Eero in case anyone is interested). Thus far I’ve had no problems with it. I am certainly no tech wizard, but set up was a breeze. I couldn’t be happier with BB’s service!

The device is great but after a year the modem keeps over heating an shutting off.

Fantastic router. So powerful and easy install. Always buy the warranty with electronics.

Great extra added protection to have when you purchase the product replacement plan. It eliminates the stress of having to get the product repaired. Just contact the Squad and if they can't repair it they will replace it.

Peace of mind is something that's priceless. Don't wait. Get the protection!