Customer Ratings & Reviews

This is for a 4 year geek squad products replacement, hope to never need it but it is there just in case, that's why we buy them right?

always gotta get the geek squad protection! always reliable!

It is certainly better to have any device insured. The service is easy and very good customer service

The agents came & installed router and checked all devices that use router worked well. As usual, they were knowable and answered all my questions; polite, efficient, and very nice

I like having the security of a Geek Squad plan in case the manufacturer warranty expires. Taking a defective product into the store is easier than shipping it off.

This service is still likely the best in the industry. you are foolish if you don't purchase it on today's modern disposable electronics.

There is great peace of mind in knowing that large financial investments are protected by the experts at the Geek Squad. I appreciate their expertise and professionalism.

Great piece of mind purchase. Saves me from having to repurchase if there are problems

Having Geek Squad can be a lifesaver when it comes to technology. The agents always work to help answer any questions and are prompt with replacements.

Excellent service on all devices - would not buy a product without Geek Squad service

Service is great as it should be, no complaints whatsoever

I love all of their help with the items.We love using Best Buy.

good to have protection on most products that are quickly dated. it will save you on upgrading

I was glad that I had purchased Geek Squad on my last wireless router. That is the reason I purchased the protection plan again. Worth the price.

Never had to use them. But i hope they work out for you

met my expectations for replacement but wish time was prorated. unit died one year into a 4 year plan and had to buy the next plan at full price

I got this after reviewing the reliability of routers. I hope this warranty works as they say it is. No questions asked. It's reasonable for a 4 yr warranty.

The actual employees at my local Best Buy are the only reason this gets 3 stars. The service you get when calling the Best Buy Geek Squad is horrible. They speak English but not the greatest and explaining them an issue is almost impossible. Luckily the workers at Best Buy stepped in. They spent about 3 hours total explaining the situation to the 800 # Geek Squad people. They put us on hold constantly just to come back without and progress. They even tried saying they couldn't stay on the line any longer......( They had no clue what they were doing). They then hung up. After a lot of work by My local Best Buy employees they were able to honor my replacement. With no help at all from the 800 # people who are supposed to be the "specialists"

Purchased as suggested by employee Four years and full replacement is a bargain

Perfectly affordable warranty for my electronics so I do not have to worry if they break.