Customer Ratings & Reviews

Works great. I had an issue with my Wi-Fi signal not connecting in my master bedroom.

I haven’t had to use it yet but nice to know it’s available if needed!

I still didn’t need , but i hope Words when need !!

It always gives me piece of mind to have the Geek Squad Protection. If they can't fix it, they will refund your money or exchange the item for a new one.

Worth every penny works wonderful mist buy everyone enjoys

I didn't need to use this on the last product I purchased even though I paid for this 4 year protection but I have in the past on other products. They are wonderful and honor these plans without any fuss other then to check for themselves that the product can't be fixed by them. The Geek Squad staff are always super friendly and helpful, definitely worth paying for this service on all of your eligible Best Buy purchases.

Best thing to get from bets buy . I always buy geek squad doe all my purchases. It becomes so easy incase something goes wrong and it’s technology it can go wrong after a while .

Purchased this with the Keurig. Worth it. Had to use it with the Keurig and was given a brand new one.

Live the service. Have had to use them a couple of times in the past and have had no issue.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

Service is great as it should be, no complaints whatsoever

Great piece of mind purchase. Saves me from having to repurchase if there are problems

I love all of their help with the items.We love using Best Buy.

It is certainly better to have any device insured. The service is easy and very good customer service

I havent used it yet. Only time will tell. But its great to have if my devices break. Its like a good neighbor (State Farm).

This is for a 4 year geek squad products replacement, hope to never need it but it is there just in case, that's why we buy them right?

Best Buy replacement is essential when purchasing any products from Best Buy. It’s my recommendation all purchases from Best Buy. Save yourself the headache.

I like having the security of a Geek Squad plan in case the manufacturer warranty expires. Taking a defective product into the store is easier than shipping it off.

The agents came & installed router and checked all devices that use router worked well. As usual, they were knowable and answered all my questions; polite, efficient, and very nice

Having Geek Squad can be a lifesaver when it comes to technology. The agents always work to help answer any questions and are prompt with replacements.