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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,171 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    El mejor garantia es de Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Product replacement from BB. Their warranty its among the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad solves every problem at home. They are very professional and provides excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get with support and get my starlink up and going in no time. Polite the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expect the unexpected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind is well worth the price of the protection plan. The insurance plan, especially the accidental handling version, covers you for stuff that’s out of your control and having peace of my that your tech is protected is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always wise to get it from electronics to be honest. sure beats dealing with manufacturer warranty that is super limited,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that told me it was the best is 5/5 he was every caring and understand and relaxed with me after asking a lot of questions he nailed every one of them and i got Linksys - AC1200 Dual-Band USB 3.0 Adapter - Black i have used for 1 Year it a fast stick and i would recommend it pulls more speed out of your wifi

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Not a fan of purchasing warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my router. I don’t like paying extra for the warranty but I wanted to be sure I’m covered if anything ever goes wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Defiantly worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defiantly worth the price. These plans are why I shop at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This one is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked so well. We love it and have been using it for over a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad hasn't let me down yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got geek squad protection for almost all my purchases and everything has worked as promised so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The protection you need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on a something we needed anyways. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best, Very profession, knowledgeable. Do great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the peace of mind that comes with knowing my devices are protected by the Geek Squad Product Replacement plan is invaluable. It's a no-brainer investment for anyone looking to safeguard their tech investments. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is he best at Best Buy when you get a plan coverage like this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to used geek squard because they always have my back when it comes to repair.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty it’s a great value be Smart Cover yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service with the best buy team you can't go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only got the 4 year extended warranty. Geek Squad did not install anything for us! Good value for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great uses for it from mashing potatoes and mixing soups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again live geek squad always add and will always recommend to others they are knowledgeable and helpful and they relive a lot of my stress

    I would recommend this to a friend