Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,171 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    super cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is awesome i love it truly shows how fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt able to add this this service to my web order untill the employee that checked me out added the warrenty on the spot with no issues which I loved. I appreciate your services and will continue getting my products here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad warranties are the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad extended warranties are the best! I almost always buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has a great service package, so you should always get it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection. It's worth every penny when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was quick and easy. The price was decent for a four year deal. I haven't had to use this yet but it seems to cover alot if there are any issues. I would recommend this for an expensive purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable replacement plan my device went out and it was replaced with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty for my products, always worked..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tech savy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my issues if I had any, and ready to help. Make an appointment ahead of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has never let me down. Knock on wood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the replacement\ membership to our new router. This saved us money up front and also will have the replacement policy if need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good feeling to know that if anything goes wrong with our purchase, we are covered. Not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the replacement\ membership to our new modem. This saved us money up front and also will have the replacement policy if need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Returned item.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get a chance to use. Returned it with the equipment. But read and heard good things about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is just figured into the total price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like my warranties.Yes just security for a me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance and returns

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great return policy, for system damage or electronical/mechanical defects overtime. Highly recommended for any eletronical systems or controllers Also great help with assiantce with computer issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome wifi router! protects against cyber threats, has long range wifi coverage. Produces very fast wifi speeds much better than my old spectrum router!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Warranty Protection Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services has always and will always be a major security warranty blanket for all your important electronic items/equipment in the case you may need a repair, replace an item if not fixable or get a refund on all your major important electronic purchases. In some cases, you can exchange item for another of equal value or even a different higher brand with a store manager approval base on the item selling price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only problem was shipping.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars but i tried to change my address mistake on a package that was being delivered by FedEx and it didn't get resolved so they had to replace my order I'm so glad i got the protection. Get the protection!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use Geek Squad, which I guess is a good thing. Means they sell good products.

    I would recommend this to a friend