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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,171 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection that is a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest support system ever purchased to help protect your investments.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great!! Comes in handy more often then never

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great safety net for when you need assurance that your products will be covered!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer to purchase on expensive equipment. Gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamalh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To is good still is good Jamahossaian @ gmail. Com

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    self install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't have to use it. So far so good, everything is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty! I always recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the product replacement!! It’s definitely needed and you will feel more secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assisted me so much.Im very fortunate that they helped out so much.

    I would recommend this to a friend
  • Pros mentioned:
    Repair service

    Rated 5 out of 5 stars

    replaced my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They replaced my laptop with no problem

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rodelo. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great blender!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after oral surgery and have been using it to make smoothies everyday. Awesome unit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A “must have”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All it takes is an outage to ruin and damage you modem and the protection is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than need it and not have it. That pretty much sums it up. When I have purchased these warranties and never used them I was never upset but when I did not purchase them and needed them (like this morning when my expensive pair of Beats headphones broke)... yep, I am still crying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had to use this one time on my ero they replaced system no problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend to others. Will share this with others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection for all my more expensive purchases. It’s pause off more times than I can count! Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet hope I dont need to use it ..Great Insurance Just incase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong protecting your investment. It can get really expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the purchase i would highly recommend this to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was quick to offer me a replacement and/or price for the small electronics that stopped working and there wasn't one in stock. be it a $25 item for $2000 item, I would strongly recommend buying the Geek Squad protection as this extends support after manufacturer's warranty. also, to use the plan is seamless, reserve an appointment online and you'll have a squad engineer help you resolve the issue.

    I would recommend this to a friend