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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,171 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service 4-Year Geek Squad Product Replacement I always buy it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    affordabe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great having this you never know when you'll need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No One Else Can Compete with The Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy developed a wonderful value proposition in the Geek Squad by offering a service that make high tech purchases smooth, orderly, and cost efficient. The Geek Squad representatives were genuinely interested in being of service and they very much know what they are doing. This is a great value and added protection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service I would like to recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My protection interview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to make sure I have protection in case something happened

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the absolute best warranty out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent juicer. I really enjoy it. The price was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it. I have before on other products and it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, but having a replacement (insurance) is a great peace of mind, knowing that IF anything goes sideways, Best Buy will replace this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I came and got fixed no question asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very existance of the Geek Squad with my history of repairs, etc. made by them is a must for me to acquire a warranty for expensive acquisitions. It brings comfort in knowing that convenience and swiftness, as well as replacements, if necessary, is provided by the entire team no matter the store.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its piece of mind when you purchase extended repair policy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing I have a warranty to back my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and knowledgeable Technicians to make the replacement promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its excellent for all electronic purchase rapid response

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind. It really is as simple as that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chnge item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for back up if your gadget has issues and money back garanty for 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit good in my equipment, no problems in using it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get Geek Squad Protection

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best type of insurance you can get, especially since most products just get exchanged in store, but also because it covers all service and shipping costs for service too if it is sent out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is great for all your warranties

    I would recommend this to a friend