Customer Ratings & Reviews

I just live the geek squad plan. No hassle to change the router even after 4 years.

I only buy from Best Buy because they offer the protection plan. Anything from anywhere else and your dealing with the manufacture. Good luck with that, lol. If you like to gamble, maybe don't get this. I always loose when I gamble.

Electric item will break and geek squad make our lives easier

I have used Zgeek Squad several numerous times over the years. All electronic items I purchase over $100 I include add t a minimum a two year plan with thought if it had week parts they will fail in the first two years. The cash analysis of warranty cost vs cost of replacing the item in my mind easily justifies the added cost.

I have always bought gerk squad protection on my more expensive purchases at Best Buy, and i ferl its money well spent

Sales associates were helpful in suggesting this option. Liked that it afforded me more time to try out the product and other member benefits

Best thing you can do is go to Best Buy and buy this product

I purchased this protection plan because of a previous experience with my last router that was replaced with the Geek Squad replacement plan. No hassle replacing the defective router with a better one because the store was out of the one that I purchased. I only had to pay the difference in price.

The agents mounted all the tv easy and with precise measure in the wall, they program all the tv functions and bring me a instructions

I like knowing if something goes wrong I have this plan.

I will NEVER purchase ANY electronic without getting additional protection. I had a product go bad on me ONE time and I learned my lesson. IF I would have had the extra protection on a TV that I had go bad on me, I would have gotten a replacement for free because they couldn't fix it. So NOW I purchase it EVERY single time!!!

its a replacement warranty don't know what to say a

I buy these for all of my electronics. A great value.

I have yet to use it myself, but as a replace warranty I feel comfy knowing it is a very easy to use painless warranty if I need to use it ever

As a precaution, adding an extended warranty will help put your mind at ease. After the first year manufacturers’ warranty, coming into a local Best Buy they can assist you with processing it!

Worth the peace of mind to have this protection on my unit.

Very efficient and nice. Customer service is was so great.

There is simply not a better service,fast,proactive and always kind.

In the past the Geed Squad has always been very helpful. I trust with this new service the same will be true. I like that you can now make and appointment, or call on the phone for help. I remember years ago when you just had to go and wait.

These people know their stuff & can really help with the set up.