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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,171 reviews
  • Rated 5 out of 5 stars

    Hero Squad TV 43”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Samsung 43” Geek Squad replacement the TV en fast time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product replacement program is great to protect you products that may have unexpected problems not detected before leaving the factory!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is great for added security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with Best Buy for over a decade and I've have very few problems with the Geek Squad service. I'm also able to say that most of the Techs are polite, professional and know their work. I practice using the service on anything that cost more than I can't afford to lose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yesssss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do not need to purchase any extra storage even though other reviews I watch said that you need to buy it you don't just connect it to your phone it works wonderful when I'm away from home I'm able to talk to my daughter through the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever the dollar amount is right, I always go with the warranty from Best Buy. They provide good service and always take care of me, even when the issue is borderline my fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying this saves you money almost every time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product replacement has paid for itself more than once. I always repurchase a new one when I have connection issues and have to replace my equipment. It saves you money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product Andis warranty that I wanted to use I've always bought from Best buy I would recommend buying any warranty from Best buy as needed so I would never go anyone out anywhere else to buy a warranty thank you for all your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extend warranty is excellent for large appliances. Repair work done well and in reasonble time snd no trouble with teplacement if cannot repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great! I like the fact that you can have a reliable team of people to help you with your problems (if any) with your electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE XTRA MONEY YOU PAY FOR THIS SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used this service for long time and always the Geek Squad Team are friendly and ready to help. They will fix or replace the covered product. Highly Recommend this Product/Service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Flores. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replacement warrenty are amazing i will buy something get these get a whole new item when it breaks not just half my money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have it and dont need it. Then need it and dont have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grey buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advice to anyone would be, don't purchase any product without this warranty. We just replaced our Samsung TV with a brand new one, with no money out of our pocket, because we had the replacement warranty on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plans are a lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the buy the extended warranty on Electronics and appliances. It has proven to be a lifesaver after the regular warranty expires!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the machine and they replaced it, no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, I always get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, I always get the plan. In my opinion, one of the best plans available, I always get it just in case & for piece of mind. I do work for Best Buy but my opinions are my own and do not necessarily reflect Best Buy Policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad product replacement whenever buying something that costs more than a couple hundred dollars. The protection is a fraction of the cost, and it makes repairs/replacements a painless process.

    I would recommend this to a friend