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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,171 reviews
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend this for any major appliances or tech equipment. It has saved me in a lot of sticky situations! I strongly strongly recommend to avoid having to go and replace out of your pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Own it and keep it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you will need it! Most things break after you get them home and get to use it once or twice then you are back to square 1. The warranty price was very reasonable and didn’t think twice about purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quick and relocate the existing TV to another room. Then they went over the remotes and how they operated with our existing receiver and internet. Very professional and fun to work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t care for geek squad. They ripped me off in the past using generic chargers. Would love to win the $400 gift card to make up for that. Am a broke college student, been used and abused and need an iPad for school

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oops warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the oops warrenty as i call it.when thinga go wrong warrenty or.store.return date, this makes it so much easier to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service saves a lot of time if there is ever any problems with your purchase. Only had to use it once but everything was taken care of quickly and to my full satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got the protection plan. I have used on a computer repair and dryer repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the extended service coverage from Geek Squad! Gives peace of mind, especially with the prices of technology today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth every penny would buy more for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty paid off when router died, no hassle in replacement, customer service supportive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad us awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. My Netgear 1200 modem turned out to be a did after a few months of use. Regular shutdowns and loss of speeds on a 1gig plan. I am so glad I got the geek squad plan. It was an easy process. Thanks GS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad extended warranty program, I apply this to almost everything I buy from Best Buy, I've returned several items that I've purchased from Best Buy and they never give me a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's nice knowing I can count on Best Buy if something goes wrong with what I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have piece of mind for your purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peice of mind provided by the product replacement is worth the money even if you only use it once for any of your purchases as it sure beats the replacement cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FTW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got any problems that you dont have time for or youtube cant answer than geek squad can get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for products that you have a feeling that they might break down the day the manufacturers warranty is going to expire!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad trouble shooters superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek Squad personnel. Don't trust NETGEAR support, as I was directed to India and a scam. Fortunately, I didn't buy into it. Geek Squad also agreed it was probably a scam. Trust Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with peace of mind. A must to have for large electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind I am covered if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always make me a bit more comfortable knowing I am covered for 4 years if anything goes wrong. Worth the little bit it cost for the piece of mind I am covered if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you want to get a protection plan on your product Best Buy is the best place to get it because there’s no hassle if something happens to your product

    I would recommend this to a friend