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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,171 reviews
  • Rated 5 out of 5 stars

    Don’t Leave BestBuy Without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to replace the item after the manufacture warranty this is a good option for the consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad stands by their products, that’s why I always go to Best Buy for my technology needs first. They honor their warranties and provide excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy gets it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike some other protection plan providers when I get a plan from BestBuy they always give me what I pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the Geek Squad before from BestBuy and will have no problem buying it again for other electronic devices. It gives me a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it when was on sale very recommended for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    secure and protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is what it is, just like that, hope i dont need it but its good to have it just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    totally worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth paying extra to know your product is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, and helpful. Always buy the warranty with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bomb protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can’t go wrong with these amazing protection plans. Life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents provided tremendous knowledge about my product and allowed me to understand my home network better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad PROTECTION plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new Netgear Nighthawk AC1900 after my first one after 4 years went bad. This time I purchased the Geek Squad 4 year PROTECTION plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect components purchased in the store. Otherwise i would have to go through the manufacturer. Only reason to purchase a protection plan is to avoid manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even know I had this in my list. Thanks for the reminder, fellas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is thee best warranty you can find any where. I get it for all my purchases. Do not leave the store without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager of Department

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person that helped me out was very friendly and helpful, wish i️ remembered his name and i definitely recommend the long beach best buy in signal hill if you want the best customer service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because I didn't want to deal with sending a defective unit back to the manufacturer for repair/ replacement. This cuts that process out and best buy will replace the unit for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have warranty on higher priced items in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always be assured my product will be replaced or repaired when I purchase the Geek Squad Service. Plus I can get many services at a discounted price. It is a WIN WIN .... no brainer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revenge of the Nerds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the chance to use it yet (hopefully I won't need to) but ive heard good things about dem Geeks!

    I would recommend this to a friend