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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,171 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great insurance for your purchase. It is most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are not always running right, for peace of mind warranties are a good safety net.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont know what for but ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess its ok if i knew what its for don’t remember

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth having Geek squad come and do it Right fast and efficient!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was awesome. Best buy be having a lot of everything..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need this because warranty will run out before it breaks and your getting a little longer to swap it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty because when it’s been needed, Best Buy is super easy to work with and return your money by means of a gift card so you can replace the defective item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy delivery team was right on time, and did an excellent delivery. Nice, friendly, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extended warrantees on major equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warrantees on major equipment that I don't know anything about. Let the experts fix the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is one of the best and easiest to use. Go in get a replacement on the spot. Except for heavy appliances of course. But still. They do what they promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have this service in any electronics devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy high priced items now from Best Buy I always get the extended warranty no matter what they'll replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed on my modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best price and deal with the best customer service experience and business experience with the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and peace of mind to know they have your back when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been able to replace an electronic device that stopped working properly after a few months of purchasing. I will buy SQ protection it again for my future electronic device purchases.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad helped me again!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad in Newport news is incredible. My only complaint is that they won’t put Colton on the front desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service for equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient service for any device. I always use it and I am 100% satisfied. I recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeks Squad's always doin' their thing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered my device as much as I needed it too and lasts for a good while. I'd recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long term value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long term value in keeping the electronic world up and running. Cuts costs for small repair or update of computers. A must to have and using Geek squad is a great way to this

    I would recommend this to a friend