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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,171 reviews
  • Rated 5 out of 5 stars

    Cant complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant complain when it comes to Besy Buy warranty. I’ve had to use a couple of times and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase quite a bit so nice to have peace of mind with this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have, though I have never used it. Other family members have used theirs and were pleased by the results, competency and friendliness of staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the Geek Squad with your installs and warran

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always buy at a minimum two years on all electronic purchases to help offset any breakdowns. My thought is weak parts will fail during that period. Larger purchases I bump to four years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement program offered by the Geek Squad provides real protection at a very competitive price. I typically avoid protection plans, but this is an excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy geek Squad ever electronic product i buy to have a good mind your product is protected cause you never know what going happen and friendly staff at my best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad replacement programs! Have totally saved me multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fyi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can have your own replaced if it is not working and they take care of it quickly. It is great to have if you need it. I would recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’ll Be Sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone making purchases from Best Buy shouldn’t hesitate to add the Geek Squad Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my new hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with my service with Geek Squad never have a problem any time I have had to bring in my computer for any reason.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted properly and I've had no issue. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had them install anything in my home but when I have gone to the store they have been very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID THE SCAM OF BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Starlink through Best Buy and also purchased the 4 year protection plan. After just 19 days, the router on the Starlink went out so I had to go to Best Buy to exchange it via the warranty. I was told that the warranty is consumed immediately upon any claim. DON'T BUY ANYTHING FROM BEST BUY as this is a SCAM! They charged me another $54 for warranty when they will simply send the unit in to Starlink for replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always good. Great opportunity, buy it if you can afford it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is the way to go as far as tec fo your BBY products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD SUPPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT WORRY OBTAIN WORRY FREE WARRANTY UP TO FOUR YEARS WHEN YOU BUY GEEK SQUAD PRODUCT REPLACEMENT PROTECTION AND SUPPORT ON YOUR NEW HOME DEVICES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just do it definitely great value for me. You wouldn't want t pay for a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with the Geek Squad. Always take good care of my installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the number one warranty at Best buy so anytime you purchase a merchandise it's best to get the warranty and geek squad got your back 100%. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long- term warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 4-year extended coverage is a great feature. I love it.

    I would recommend this to a friend