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Customer reviews

Rating 4.8 out of 5 stars with 2171 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the 4-Year Geek Squad Product Replacement for its overall performance, protection, and repair service. Many customers express feeling a sense of peace of mind with the coverage provided by the service. However, some customers have reported issues with connectivity and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,171 reviews
  • Rated 5 out of 5 stars

    I’m covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t how do use this service but it’s nice to know that I am covered for four years as most of these products are honestly not made for the last for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, I haven't used it yet but I feel like it has more restrictions than it used to have back in 2020

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful when I first made my purchase of upgrading a Modem then Desktop Computer with upgraded monitor. Then later upgraded my TV. Good piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We typically buy Geek Squad protection for our higher priced items. Always has been an easy process and great program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are such geniuses, and very helpful towards ones needs. They go above and beyond in customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great maintenance agreement for cover my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can Be Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For certain products the price for the Geek Squad protection is definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great team work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item it helps to make my pc run faster than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusting a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a friend that's a Geek Squad enthusiast, so I'm trying this service plan for the first time because of his recommendation. I hope I don't need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provides a level of service that is needed. When things break, they are there to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case. Last time. I didn’t buy and it broke right after the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick response. I am a total member and will continue to be one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend this as a peace if mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added security. I've never had a problem using this service. I get it it with every electronic i purchase as an added peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services. Was great that sit. Really recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t miss this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get from bets buy . I always buy geek squad doe all my purchases. It becomes so easy incase something goes wrong and it’s technology it can go wrong after a while .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do their job. Appreciate their hard work. I even learned something myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad replacement plan. It gives me a peace of mind knowing that my product will be replaced or repaired if damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair my Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service when repair my dryer and duo fest service I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the option to be able to get the geek squad. To extend the warranty. And if I have a problem with it all that I have to do is take it to the store and get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do you need Geek Squad??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never really considered getting this service but after several problems with the items I purchased I was glad I got it. As the items were replace with relative ease.

    I would recommend this to a friend